Associated Physicians Laboratory Review

I have gone to Associated Physicians for both my primary care and my OBGYN. I see Dr. Masana for my OBGYN needs and she is lovely. 5/5 for her. I am writing this review because of the woman I saw as my primary care physician, Dr. Dhillon. I saw her in 2019 and haven t been to the doctors since because it was such a negative experience. She was very straightforward, which is fine, but when it came to my weight and body she was very rude. I knew I needed to lose some weight which is a sensitive topic for me and I assume for most people. Dr. Dhillon felt that the appropriate way to approach this topic was to ask what s your weight loss plan? We had not been discussing that in any way, so I was pretty taken aback. I told her I didn t have one, to which she replied you need one . I felt totally overwhelmed and started crying. She did not try to comfort me; she just continued on with the appointment. This whole situation was incredibly triggering for me, and I can t believe that was how she brought up my needing to lose weight. I will not go back to Dr. Dhillon and I absolutely cannot recommend her. That being said, my other experiences with doctors and staff at Associated Physicians has been positive.

I can't say enough about Associated Physicians. I have gone to many of their doctors - Pediatrics, OB/GYN, Internal Medicine and have needed x-rays and mammograms for me and my family and they are always attentive and responsive to whatever I need. They are ALL wonderful! :)

Excellent care from Dr Olson and all the pediatricians and nurses for our two kids for over 18 years

The appointments I have had have been at least 25 minutes longer than it needed to be. I was waiting so long for the doctor in the room that i fell asleep. Staff were not very helpful and didn't seem interested in listening. I wish UW had an orthopedic doctor, so I didn't have to go here.

I've had nothing but great experiences with Dr. Amy Fothergill--she is a warm and caring physician and also thorough in her questions and knowledgeable. She takes the time to find out what course of treatment makes the most sense of you as an individual, which I greatly appreciate. I highly recommend her!

Clinic is very nice overall however dr. Fothergill very not helpful. For every condition i had her only recommendation is Tylenol and time. Well needless to say after my visit last week i end up at urgent care at UW, thankfully they were able to immediately find that i had a severe strep, gave me steroids to get the throat swelling down so i can breathe and put me on the antibiotics. Dr Fothergill is so unwilling to even listen. I'm not a frequent doctor goer. I visit a clinic maybe twice a year only for annual check up and if i feel really sick and all other in home cures dont work. She is like a broken record .... tylenol and time. don't waste your time. Pediatrics on the other hand - Awesome !

Dr. Rainwater is amazing with both of our boys, she is really good about explaining what she is doing and keeping them in the loop. We have had excellent experiences with everyone here and would recommend them to anyone.

I began seeing Dr Schwartz during my first pregnancy. I was immediately impressed with how much time she spent getting to know us personally and making sure we felt comfortable during every part of the pregnancy. I never felt judged or embarrassed to ask any questions or talk about concerns. I have seen several OB/GYN doctors at Northwestern and in Indiana, and I have never felt as comfortable with anyone as I do with Dr Schwartz. Highly recommend!

My son has seen Dr Marshant and Dr Ertl, and I would recommend either if you are looking for a Pediatrician for your child. They both have a great sense of humor and have helped us navigate each stage of our son's development as well as the parenting process.

Unlike any other practice that I have visited, the doctors at Associated Physicians do not seem like they are being pressured to see as many patients as possible. I feel like my family is getting the highest quality of care at every appointment. The Keurig machines are pretty sweet too!

I would have given negative stars if it was an option. If you want to be lied to by the doctors (Jill Masana) and nurses (Ashley P) in OBGYN you have been warned. I was a patient for over 6 years and had told them several times of an allergic reaction and it was never documented. I need special medication and was told that when I need it they had no problem calling the pharmacy. HUGE LIE!!! They want me to come back in once again so they can fatten their bank accounts from my insurance. I have told my friends and family of this disgraceful and disgusting operation. And none of us will be returning. But we will keep posting negative reviews so the public can be aware of the dishonestly and careless, reckless handling of medical records.

I have been a patient of Dr. Berghahn's for about 3 years now. My Obstetrics history is quite lengthy, having experienced five miscarriages prior to the birth of our miracle baby and one miscarriage after. After transferring my OB care to Dr. Berghahn after my second miscarriage I immediately noticed a difference from the previous practice. She really took the time to get to know both me and my husband, talk about my history, and come up with a plan for the future. She was supportive of me seeing specialists when it became clear there was something more complex going on and was always willing to work with my other doctors to ensure I was getting what I needed for a healthy pregnancy. I will never forget after my third loss the voicemail Dr. Berghahn left for me. She told me about an article she had just read and how the statistics for a successful pregnancy were almost exactly the same for me as it would be for someone who had never had a loss. It meant so much to me that she would take the time to call me just to reassure and encourage me.

I am now the mother of a thriving 6 month old baby girl and was especially lucky that Dr. Berghahn was the doctor on call the night I gave birth. It seemed so fitting. She had been with us from the start and I am so thankful she got to experience our happy ending with us too.

I would highly recommend Dr. Berghahn or any of the providers at Associated Physcians. I have never experienced such a high level of care for me, the patient, as I have at AP.

Dr. Berghan (OB/GYN)saved my life after a horrible case of HELLP. She went on to help and support me through a pregnancy very soon after the last tragic one. She showed a rare level of care, compassion, and respect for my choices. She paid the utmost attention to all of me and the the baby- not just tests and charts. I now am blessed with wonderful health and the family I always dreamed of, my three beautiful children.
On that note, Dr. Margaret Wilcots cannot be beat once your babies are in your arms. She has seen my son from an 2 hr newborn to a full 6'1 young man all the way. She is respectful, has wonderful advice, and you cannot beat the AWESOME pediatric nurses!!! Can't lose with this team. Love them all.

As a patient of Associated Physicians for over 20 years, I have nothing but praise for the physicians, nurses and other staff at the clinic. Just walking in the door one can feel the warmth and caring of everyone who works there.

Primarily, I am seen by my internist but have also been able to see any specialists needed at the clinic - it is so nice to have it all in one spot.

I can say with complete confidence that Associated Physicians is a true jewel here in Madison.. - Devoted Physicians/Trusted Care - this sums up what Associated Physicians is all about.

Had an OBGYN appointment here for the first time and they were so wonderful! Very helpful in answering all my questions and not judgmental or uncomfortable. Would very much recommend to anyone who Is looking for a new practitioner. Dr. Jill Masana was great.

Be aware of costs of care. I had an issue for my daughter's insurance and had to pay the cost from my own pocket. This is how I discovered the cost of short, easy appointment. The MD took the history for about 15 min and then we had to wait 30 mins for doctor to come. She spent 10 min and did basically nothing and then left. We actually had the appointment for both my daughter and son, but she even did not look at my son,. I got the bill and they charged all to my daughter, $300. Think about it 15 we talked, MD took note, doctor checked and talked 10 min and nothing else. All for $300 plus we waited 30 min for doctor to come.

I started going to AP in 2001 and the Doctors, Nurses and Staff were amazing! Moving forward to current times, I am Extremely disappointed with the level of Customer Service in the billing / check-in area, and the rudeness travels back to the nurses stations and even the Physicians. Let's just say the primary concern is NOT for the Patient. I will not return and do not recommend!

Excellent care from Dr. Barbara Burns and her staff!

After switching jobs, and having a temporary insurance plan through the market plan, we decided to wait until a more familiar plan and wanted to reschedule our 2 appointments for both children. When telling a receptionist our desire to reschedule she said, "well the one good thing about ObamaCare is all routine exams for woman and children are covered." So I arrived at our appointment and expressed concerns again and now for the second time the receptionist confirmed what she said and told me there would be no copay and that children's routine wellness exams were covered and there would be, "no fee for either appointment and whatever my insurance didn't cover it would be covered with Obamacare." Fast forward a couple weeks later and almost $2,000 later!! Liars. Horrible. Won't be returning

This is a small clinic that I was happy to discover years ago. Wonderful doctors and some of the best pediatric nurses in town. We bring our kids here and we have our PCP here, both have been great experiences for us. They do book up quick, so schedule your appointment in advance.

I am new to the Madison area and saw Dr. Amy Fothergill when I came down with a sinus infection and hadn't established care yet. I was able to get in to see her the same day that I called in which was excellent. She was very thorough and took her time in the room with me to get to know me and showed that she cared. GREAT experience!

Dr. Ewalt is not just an exceptional physician but a compassionate, caring and thoughtful person! Thank you and Blessings to the entire AP Team!

My family has been going to Associated Physicians for 25 years. My children have gone through Pediatrics (They found my daughter has scoliosis and put us on the right track). I had my daughter with the OB GYN department (ABSOLUTELY LOVE Dr. Jenny Hackforth Jones!). We see Internal Medicine and my mother has even been seen by the Surgical department. I can't imagine seeing anyone else. Staff is very helpful and kind. They love questions and do their best to help whatever the situation is. Same day visits too for urgent type care. They are amazing in my opinion. Check them out.

I love Dr. Michelle Schroeder her knowledge and care are first rate. highly recommend and will be a lifelong client. Thanks for everything Dr.Schroeder!

Outstanding clinic with excellent adult and world class pediatrics. Highly recommend.

I've only been here for one visit so far but they were able to get me in the day I started not feeling well and the internal medicine doctor that I saw was very nice! I will definitely be going back and recommending them to all my friends!

My son was a patient of dr leslie Riopel, we only chose her bc the dr we wanted wasn't accepting anymore patients and it was the absolute worst experience seeing her treat my newborn son, like who digs ear wax out of a little 2 month olds ears! She was very unwelcoming and had a snotty personality. We switched Drs immediately after she lodged an ear digger in our newborns ear, and to find out a couple weeks later he had an ear infection(positive it's because of her!!). Choose anyone but her she's a nightmare.

For Adult Internal Medicine: I have called several times for questions on my prescription and I am repeatedly told I don't have the side effects from it. The nurse even told me what side effects I should have and when I said no, I have these she would quote me that really I don't b/c it's only a 4% chance of that. I monitor my health very closely for over a decade and know exactly when I make a change. The review is for their customer service. I can now state with confidence that the last 3 issues I've tried to get their help on have cost me $100s of dollars with no resolution. In addition, they refuse to even listen to my very specific question on a side-effect and instead tell me it's irrelevant. They order tests I don't need and then never follow up. I had a mammogram that was not good and I didn't receive a call until well after I received the email - very unsettling. They seem to feel find charging co-pays (which are high for us) without resolving the issue and they just keep asking us to come in to discuss and charge another. (FYI - the Pediatrics department is much better and in particular Dr. Marchant is 5-stars fantastic!)

Visiting this clinic felt like going to a prison. The reception staff are condescending and stone-faced. They prefer talking on the phone to helping people in person. The doctors I met with did not encourage conversation or questions. They often treated me like a child by giving me the simplest, shortest possible answers. Very frustrating. My doctor was often not there and I instead was seen by a nurse, I never met all of the doctors before I gave birth like I was told I would. Communication was also poor. They called in an emergency ultrasound without telling me. I got the call from the hospital telling me I needed an appointment asap. Very frustrating care. I do not recommend this clinic for obstetrics/gynecology.

I've been going to Associated Physicians OB/GYN since I moved back from CA, and they always provide amazing care! I love all of the nurses and doctors there, and would recommend them to anyone! So far all of the doctors that have seen me in OB/GYN were the best, but Dr. Schmehil is amazing. I feel fortunate to have this team support my woman-health!

AMBIANCE & CLEANLINESS: The main floors, waiting rooms, and doctors' offices are well-lit, very clean, and comfortably small without feeling too crowded or enclosed. There are water fountains and Keurig machines with plenty of pods to choose from in the several waiting rooms; eco-friendly paperware is supplied.

RECEPTION: Receptionists are discreet, friendly, and pretty quick.

OFFICE VISIT: I had an appointment in the OB-GYN department, and my nurse came out to get me exactly at my scheduled appointment time. I waited hardly five minutes in the waiting room. She took my vitals and went through a thorough background and health history with me. When she left, Dr. Jill Masana came in less than five minutes later (again, almost zero waiting time, which I really appreciated), to give me my breast and pelvic exams and reaffirm her nurse's previous health history. She explained to me everything she was going to do before she did it, and everything she was doing as she did it, which showed a great deal of respect for and trust with me, her patient. She sat with me and patiently explained why she was prescribing this pill instead of that one, answered all of my questions, and I left feeling very taken care of by my provider(s).

OVERALL: A+. I will be sticking with Associated Physicians, and Dr. Masana, for as long as my insurance covers it.

I have followed Dr. Berghahn from a prior practice to AP. She actively listens, objectively provides options and there is no doubt she has all facets of my health in mind. I have interacted with other AP staff and had great experiences as well. I highly recommend AP as I have yet to have a better healthcare advocate.

I am a very new patient at Associated Physicians. I decided to enroll as a patient there because my husband has had such good care at the clinic. When he telephones the nurse, they respond as promptly as they can to his concern. If they think his issue may be urgent, they find a way to see him quite promptly too. Dr. Michael Goldrosen has managed his health problems with care and consistency. We appreciate their accessibility and professionalism.

I've been going here for decades. It's a great clinic with great doctors. Never have to wait long for an appointment or for labs. Very efficient and very cost effective for those with high deductible health plans.

Pediatricians are amazing, friendly several are clearly parents who understand. The other day I almost took my 6 week old to UW urgent care because one of her eyes kept crusting over and I was concerned that it was infected after being told the wait would be 2-2.5 hrs I remembered that Associated physicians where my kids now go has an on call pediatrician. In the past calling after hours meant nurse direct who always says go in to be safe. The pediatrician asked questions determined that my daughter probably didn't need to be seen right away that it wasn't an infection, but a clogged tear duct. She explained how to do a tear duct massage. I was able to resolve my daughter's issue on my own this way which saved me considerable time. It also saved me from having to have my baby in the germy waiting room for hours.