H

AMBIANCE & CLEANLINESS: The main floors, waiting r...

AMBIANCE & CLEANLINESS: The main floors, waiting rooms, and doctors' offices are well-lit, very clean, and comfortably small without feeling too crowded or enclosed. There are water fountains and Keurig machines with plenty of pods to choose from in the several waiting rooms; eco-friendly paperware is supplied.

RECEPTION: Receptionists are discreet, friendly, and pretty quick.

OFFICE VISIT: I had an appointment in the OB-GYN department, and my nurse came out to get me exactly at my scheduled appointment time. I waited hardly five minutes in the waiting room. She took my vitals and went through a thorough background and health history with me. When she left, Dr. Jill Masana came in less than five minutes later (again, almost zero waiting time, which I really appreciated), to give me my breast and pelvic exams and reaffirm her nurse's previous health history. She explained to me everything she was going to do before she did it, and everything she was doing as she did it, which showed a great deal of respect for and trust with me, her patient. She sat with me and patiently explained why she was prescribing this pill instead of that one, answered all of my questions, and I left feeling very taken care of by my provider(s).

OVERALL: A+. I will be sticking with Associated Physicians, and Dr. Masana, for as long as my insurance covers it.

Comments:

No comments