4 years ago
I had a great experience, from the time I called i...
I had a great experience, from the time I called in December to schedule an appointment, through my initial visit in January. The first thing they did was call my insurance provider before scheduling my appointment to be sure my visit would be covered. Secondly, all their required forms are available online, so you aren t stuck completing a pile of paperwork during your first visit. I love that everything is electronic, and it s in keeping with their philosophy of utilizing reclaimed or recycled materials wherever possible.
Kayla T was my hygienist. She was professional and careful. She explained everything she was doing before she did it. She also did things like only gently using the air hose on my teeth and gums, not the painful blast I ve experienced at other clinics.
Full disclosure: I ve never had a cavity and am an easy dental patient. However, based on my experience with Kayla, I would definitely recommend Artisan Dental for someone who experiences anxiety when visiting the dentist. Dr. Andersen was pleasant, but since I didn t have any issues, we didn t speak for long.
The office space is beautiful and comfortable. The lobby even has an iPad bar so you can surf the Internet while you wait. This should not be an indication that there will be a wait, though, as I was promptly taken to a chair to begin my service.
Fun fact: If you save old toothbrushes and toothpaste tubes, you can bring them into the office for recycling. Madison does not recycle these items, but Artisan has a vendor they use for that.