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EVERYTIME I step foot in this place I am disappoin...

EVERYTIME I step foot in this place I am disappointed!! I'm here with my family today & although I didn't want to tell them about my bad experiences I should have but foolishly I thought today would be different! My son's food my mom's food both plates & my grandmother's food was COLD!! The alcoholic beverages my 5yr old son could have made! Applebee's needs a new cook as well as a new bartender!! Very very disappointing & BAD FOR BUSINESS

I visited March 24, 2019 at 8:05 PM. After waiting...

I visited March 24, 2019 at 8:05 PM. After waiting over 10 minutes with no hostess and no acknowledgements from staff people started to seat themselves. After waiting 20 minutes at the table, I asked the staff for assistance. The hostess asked if we had seated ourselves. We explained that we had due to waiting without being acknowledged. The manager came over and scolded us for seating ourselves and told us and other tables we would have to wait. I asked if we could be placed in another section. He said no, and no matter what. There were less than 30 people there. He didn't offer yo take our order or apologize for us waiting so long without being greeted. Our business was clearly not wanted at this location.

Awesome

Don t come here!!!! The drinks was nasty and they ...

Don t come here!!!! The drinks was nasty and they took forever to get here. I never knew a place that you actually finished your appetizer and then wait another hour to get your food. This place is horrible.

Absolutely horrie restaurant and the thing is I sh...

Absolutely horrie restaurant and the thing is I should have known better to patronize anything in this area but my son wanted it and we stopped. It took forever for our server to come to to our table and even after asking someone else for drinks that person stated she was only a hostess and didn't get drinks, the staff can't multitask, the manager is just as horrible if not worse and the food was horrendous! Not even edible to eat, when I spoke with the manager he said okay and walked away. The system went down to print tickets so they insisted that we didn't leave until they came back up (are you kidding me!) Lol!!!! We didn't eat anything plus we never got drinks there's nothing to pay for! We walked out and would never return to this hood mess ever again! This location needs to be shut down and demolished!

Food came out extremely fast, it wasn't busy but s...

Food came out extremely fast, it wasn't busy but seemed as if food was precooked. I'm sure the chicken breast was..it wasn't hot like my ribs but cool to taste. I sent it back for another one which came out less than 2min. It seems as if they microwaved it it was so fast. It was warmer but visually unappealling as if it wasn't cooked well. ribs were decent. I didn't complain.. but wouldn't visit there again.

The worst ever took 45 minutes just for drinks and...

The worst ever took 45 minutes just for drinks and an hour for food.... I will never eat here again I wish I could leave no stars just that bad. Whoever reads this don't go McDonald's is better!!!!

Great

Terrible service the evening of 9/20. Very slow se...

Terrible service the evening of 9/20. Very slow service. Well over an hour to get an appetizer and main course had a nerve to be cold. May stick to the one in Stonecrest. Not sure what happened tonight if it s just a bad night or if the service declined over time.

Went there on 8/9/18 and ordered the unlimited rib...

Went there on 8/9/18 and ordered the unlimited riblets and fries meal and the riblets looked like scraps and was lukewarm at best, only the fries were hot. Sent those back and asked for some more that were hot because I like my food hot and those were the same, lukewarm so I was not happy with this experience.

Took my GF here for drinks and appetizers. Food to...

Took my GF here for drinks and appetizers. Food took a while to get here, but was very impressed with how clean things were and how quickly we were seated considering it was super busy when we went. Good food, great drinks.

I just have one thing to say. The bartender Dawn, ...

I just have one thing to say. The bartender Dawn, has a serious attitude problem. Didn't see her smile 1 time. Didn't come back and ask if I needed anything. Just horrible customer service. Didn't get to order food, cause she was in the weeds. Just paid my drink tab and left.

They turned away about 10/12 people waited 20min. ...

They turned away about 10/12 people waited 20min. Plenty booths available. Not many workers. Older lady host turned us away because according to her someone left without paying $100.prior to our arrival.
I'm not quite sure what they had to do with all the parties waiting however she stated management was too Busy speak with us.
You all missed a lot of money it all went to Dugans down the road. Worst experience to date.

Great food

Waited 45 minutes for my to go order. Last time I ...

Waited 45 minutes for my to go order. Last time I visited this location I was served pork on plain mash potatoes. When asked to remake they took it off the top and returned it to me. Just disgusting!!!

It was a large roach on the pick up counter, but t...

It was a large roach on the pick up counter, but the cashier didn't notice it. I thought it was going to crawl on her stomach. Wow! Guess you have to check your food for bugs at this Applebee's restaurant on Memorial Drive.