Anantara Doha Island Resort and Spa Reviews

A great place for families and newlyweds There are services such as restaurants, games, diving with a trainer, water games, swings, beaches, baths and others

Very nice enjoyed... good staff to take care had a lovely day..

We enjoyed our stay at Banana Island Resort..the staff were very helpful and friendly and assisted us with everything...the boat rides to and from the city were so convenient when we needed to go to the city...this hotel was a pleasure to stay at. The facilities were good,we loved the kids play area..we captured lots of memories as well as pictures

Awesome place. A must see. Come see for yourself. Amazing service, amazing people

It was our first time but we enjoyed alot...its a good place to visit...staff was very kind and helpful...i would prefer this place to everyone...

It is Amazing, nice clean blue water , calm , clean sands , nice resturants, lots of games and activities, it is luxury place but worth money paid

The resort gets top marks for hospitality and a great experience. The staff is extremely friendly and attentive. The island is very scenic with beautiful views during the day and at night.

Place to rest and relax..clean with ample room ... fantastic stay

Very accomodating staff, amazing stay and definitely will come back.

Great place to go for a visit, slightly expensive and upscale, but worth at least a visit.

It was a great experience, with few to several disappointments while departing, recommended but pay attention to the details, the devil is exactly there

Great food and great hospitality ! Overall a great experience !!!

It's a fantastic facility, but everything is way too overpriced

Lovely relaxing tine with good friendly and experienced staff... Thank you

This is really beautiful place and relaxing.. I love to be there ....

So nice.very beatiful.very nice restaurant.beach just for us.so go to banana island .350 rials the journey. I love it

Very nice staff starting from the port staff, the boat crew, the restaurant, etc. The brunch was good!

Ghali Choi but different from any other place in the region

Went for dinner with friends. The staff was extremely courteous and efficient. The food quality was also excellent. The chef was personally explaining and suggesting the dishes. Overnight stay is highly recommended at this place.

Staff are amazing, very accommodating. Look forward to going back!

Very beautiful place the first time I visit this place and I liked it, restaurants, services and entertainment

Good experience for my second visit, the staff are helpfull and warm welcome us with pleasant smiles. Definately will recomend to my friends and family.

Our stay was horrible. On Wednesday, 5 June 2019, Lina the sales manager contacted us as we are frequent guests and messaged us the availibilty of the rooms (captures of the whats app messages are sent to anantara). Based on these messages, we called the room reservations and requested the 3 bedroom villa for 2 nights from Saturday 8 June 2019 to Monday 10 June 2019, and we agreed on these dates as it was told from Lina that minimum of two nights only should be reserved. The man from the room reservations told us that the price is 18,000 for two nights and we agreed on that. A confirmation has been sent to our email and to be honest we did not check this email, because we trust the resort and continue to book with no problem.

On Sunday 9 June around 11:00 am the Buttler asked about the check out and we told him that our check out is on Monday. Then the reception called us telling us about the confirmation and told us that in the confirmation we reserved only for one night. We explained what happened after many calls. Then Lina came to our room in a very bad behavior, she did not welcome any discussions even though we tried to explain everything. She even had the whats app chat opened knowing that we reserved based on what she have sent. We asked her about the policy of minimum 2 night stay she said that we talked on Monday one week ago and actually we talked on Wednesday and i have an evidence. Moreover, she added that this policy can change in every hour but actually i reserved the villa for the reservation center half an hour after. Her main argument was that we were mistaken because we did not check the confirmation letter after the reservation, which is very ridiculous because most guests don t check the confirmation letter when they are regular guests and have a relationship with the resort, especially when we were personally contacted because we re regular guests.

Anyways, Lina left the room without and solutions, and Hisham the villas operator came to our villa around 1 pm to discuss the situation. He was very welcoming and listened to everything and at last he said that Lina was mistaken, and that 99% of customers dont check the confirmation, and we either check out and accept a compensation, or stay, then he mentioned that legally they have the right to make us check out, we asked him what he meant by that and he didn t clarify anything and walked out.

Around 5 pm we had a call from the police telling us that we committed a violation and must pay a fine. This shows how extremely offensive the customer service is, we had never experienced anything like this in our lives. In the check out we met the resort s manager Tariq and even he was very rude and refused actually listening and understanding like we were criminals! We tried explaining the issue and all he cared about is a 109 QR for the mini bar. He even didn t respect my mother talking to him which is very disrespectful.

When regular customers agree on the reservation and the person who makes the reservation makes a mistake, this person should be responsible and not the guest. Common sense speaking.

The management team was very rude especially Tariq and Lina and i think a Hotel as big as Anantara need a management team that respect the customers especially people who comes often. They did not respect us and did not even respect the guests that are with us.

Great buffet lunch, me and my friends had a wonderful time

It is beautiful iland ... Good services ... Good people. ..

Great location, super professional staff, good choice of restaurants.

A heaven on earth. Excellent place for weekends with family and friends. Beautiful over sea villas with full amenities, excellent restaurant, food and staff is so nice n friendly. Special thnx to customer service. Luv to come again n again with family n friends....

I called to make a reservatiCon for lunch on a weekend, no body answered the call. Then I filled the online form for a booking left my details and no one called me back or emailed me. I called again and was told someone will CALL, no one did. I called this evening and was informed that their highness do not accept walking guests on weekends and Tuesdays.
Please advertise this information on your wensite to save yourselves and guests time wasted in the communication.
Generally speaking the service is very bad in all 5 and 7 star hotels in the UAE and Doha, this is no exception.
My main interest was to go during the day to enjoy the views, now you have to stay overnight only.

We have stayed at the 2 bedroom pool villa and we loved it.. The service was ok and the staff were friendly. Would go again

Very beautiful place to visit, specially their buffet donner.

We had the best time of our stay in Qatar in Banana Island Resort... Excellent service and beautiful location.. Great place to visit if you want to relax away from your busy work life..

The only public place for doha to have outing on an island

It was an excellent and pleasure trip..
Nice hospitality by whole team..
Big haatsoff to the team members..

Its and amazing island.You have to across the sea almost 40 min by their company ship to reach there.Can u imagine, a island into the sea?

This is my second visit in banana island and I was in awe just like I felt when I first arrived. The service is really excellent and everyone was very friendly with me and my family. We really had a freat family fun time. It's a great tourist spot too.

Nice place for relaxing away from the city. I have not given it 5 stars because of a few things i experienced during my last visit (came back yesterday after 2 days). They really need to work on somethings. I wouldnt be saying this if this was a 2 star place. This is Anantara, a name that stands for quality and customer satisfaction.

It is a very beautiful and distinctive product and I think one of the most beautiful resorts in the world is beautiful and especially in the sister country of Qatar which is always distinguished by entertainment services and events

Friendly staff, nice facilities but pool area needs upgrading

Excellent hospitality

V have come back here after 2 years. Same great comforts and excellent hospitality.
Nice place in Doha to unwind and relax.

Was able 2 c Mr.Promod now posted in Q Lounge. That didn't make us disappointed.
Mr.Ram Chandra Basnet and his team of Kishore and Prasanna are taking good care of us.

Anantara properties as a whole offers excellent service. Keep it up...

One of the amazing and beautiful place for the nature lovers..

Nice place to stay for a vacation. Wonderful and.friendly staff and beautiful beach.

This is one of the most beautiful resorts in Doha. You need to visit the property by a ferry which is available every hour. You can have a good dinner right next to the waters.
You have to make reservations for the ferry and dinner beforehand. They do not serve alcohol.close to the waters.
Beautiful place and highly recommended.

A wonderful and beautiful place worth a visit and I would recommend a visit
Q Lounge ..

Great service can be expected throughout the stay. Expect to pay over the odds though for all that.

The island is very beautiful
For me I tried a restaurant trip
It has no activities nor any work, only restaurants
Its restaurants vary between Arabic, Italian, Indian and American food, but they are very expensive
It is not suitable for children in terms of play and activity

great family destination, no alcohol served on this island

Don't get close to you, it's not worth visiting
Don't close .. it's very bad ..

Nothing to hate in this place. Bt choose 350qr. Day pack. And must visit Q lounge restorent

Heaven on Earth. Extremely friendly staff. Family friendly resort

We had stayed for one night at Banana Island and the experience was lovely. We had booked an Anantara Sea View Suite, and it was on a different side of the island - breathtaking and quiet.
We participated in a number of activities such as kayaking, banana boating, bowling, sheesha and much more. The island offers absolutely everything and I can t wait to go back!