Americollect Review

I have a bill from Spartanburg Regional for $9,369.90. It's several ER visits between me and my 2 kids. One large portion of the bill being from my youngest when I gave birth to her. Another from my oldest having abdominal pain when the Urgent Care was so full they turned us away. The list goes on. This bill is after insurance. I've been going through a hard time financially and missed 2 payments with the hospital then they send it to Americollect. I called to make a payment today. All I had was $80.00 and the woman on the phone says she had a bill much larger and asked family to help and they did. Well good for you lady! But in reality where most others live no one has an extra $9,000 to give me! Spartanburg Regional and Americollect don't care about anyone. Bunch of crooks with no empathy. Now my credit will be ruined all due to medical bills. America's health care is not affordable for single moms or most middle class families. The prices for outpatient and hospital services are over inflated and unfair.

They just posted on my Credit Report.... Im about to give yall the business. If you need help with ypur Credit, please start at 15 usc 1601.... and keep studying . Remember send all disputes certified mail, return receipt requested, once you get that return receipt file your complaint with the FDCPA or whomever necessary. Lets have some fun

Feels weird leaving a good review for a collection agency, but honestly, they were very nice and flexible with what I was able to pay and when. I hate that others have had a bad experience, it s never a good time trying to handle medical debt that s in collections. They even worked around the two months I m about to be without pay for having a baby. So yeah, we re settled up and I can move on with my life. The lady that called (after I finally answered, let s be real) was very nice and patient.

I payed $400+ dollars waited 2 months nothing removed from my credit but with other collection agencies my debt was removed less than a month. Then they call back saying I received another billing from the same hospital which made no sense on why they didn t send every bill at once. They didn t remove it from my report when payed and now they want more smh. This place is a fraud and whoever payed call your bank and get your money back. I HAD IT DISPUTED AND THEY CLAIMED A NEW COLLECTION FOR MORE MONEY!!! I WILL FILE POLICE REPORT, CONTACT LAWYERS AND DISPUTE THIS! THIS IS FRAUD!!!

I called them last week to pay an $88 debt that they had on my credit report. The customer service representative told me I also had a $74 debt that I knew nothing about. I asked her to explain this. She said this debt was from 3 years ago and because it had not shown up on my credit report yet that it wouldn't. She also said I had time to call back to pay the 74. I was unprepared to pay anything extra at that time because this was a debt I knew nothing about until the call. I had every intention of paying the 74 with my next paycheck. However, when I check my credit report today the $74 debt is already on there, only a week later. In 3 years this debt has never shown up on my Credit report. But the minute I decide to do what I thought was a good thing by calling and paying off my other debt. They take that opportunity to put a new debt on my credit report. This company just wants to make it hard for people, Even the few people who are trying to make good on their debts. Because everyone knows that a new account in collections is more hurtful to your credit than an old account being paid off is helpful. I should have never called to settle any debts at all with them.

Typical deceitful bill collector. Collector told me if I set up a payment plan, would not be reported to CRAs. I did as instructed, via the website so it would all be recorded. I have a PLAN ID NUMBER. Payments made as promised. Called CS to be told no I dont, I just post dated payments. ABSURD. Just another bunch of lying scam bill collectors. It worked. Congrats. I paid my bill at the expense of a more important one. Disappointed and disgusted I fell for it.

I have a debt from this company for $775. I have tried numerous times to make a $500 payment from one of my savings accounts. I have went online and set up a payment and have also called and set up a payment. Each time it comes off my account but never out of my bank then a few days later comes back. I asked one of the people if it s because I m paying from a savings and not a checking and she says that shouldn t matter. I have more than enough to cover my payment in the account each time I ask when it s going to be processed they say it s up to my bank. This is getting ridiculous. Meanwhile my credit keeps dropping because they put it as bad funds which is bogus.

Soon as I found out a $187 bill for a lab test slipped by me went to collections I called and set up a payment agreement right away they still call 3 times daily and hit my credit report with it lol score well over 750 lost 1 point so not big deal and it will be payed in couple payments , they just bad business yes they were nice I m always nice towards the person I m ####### too

I called trying to pay my balance. I asked could the representative send me a statement on their letterhead stating; Only when balance is paid in full then you can submit a request form to have the items removed from your credit report. If this is your first request then you could have your items removed upon satisfactory payment. She replied to me we do not send out letters from where we are. I went to the email they sent me typed a letter A Pay for Deletion Letter submitted it by email requesting a letter stating the policy the representative stated on the phone. I have not received a response.

I called Americollect on May 17, 2021, because I noticed that a bill sent to them from Baton Rouge Radiology Group was still on my credit report. Baton Rouge Radiology received the payment and cashed the check in March 2021

I sent Americollect a copy of the check, both the front and the back, and they told me they would check into the matter. When they did not call me back, I called them. The young woman looked up the information and implied that Baton Rouge Radiology Group replied that I did not make a payment. I asked her for clarification, and she stated that the Baton Rouge Radiology group never returned their correspondence.

I then called the Baton Rouge Radiology group, the main number, and the billing department's number. I spoke with a young man on the phone who verified all my information and asserted that I paid the $143.50. He also stated that he would contact the collection agency, Americollect, and tell them the account is closed. I should call Americollect within the next five business days to verify that the account is closed because I paid the balance.

On May 24, 2021, I checked my credit report. The Americollect debt was still on my account, so I called and spoke with a young woman named Sarah. I told her about May 17 incident. She said that Americollect contacted Baton Rouge Radiology Group on May 14 and May 19 and received no reply. I called Baton Rouge Radiology and told them the story.

The young man on the phone stated that his partner called Americollect on May 17, and he informed them that I paid the debt. The young man left me on Hold to check to see what may have happened because either Americollect or Baton Rouge Radiology lied.

He then gets on the phone and tells me that Baton Rouge Radiology wants to refund me the $143.50. They had already accepted the payment. I became enraged because Baton Rouge Radiology continued to damage my credit after they received payment. I demanded to speak with someone higher up because this fraud was unacceptable.

The young man transferred me to a supervisor. This supervisor told me only the manager could contact Americollect. I informed her that no one told me about this chain of command on May 17. I told her that I want to speak with the manager today. Pam was not at her desk, so I stated that I would wait on the phone until Pam returned.

Baton Rouge Radiology received the payment in March 2021; however, they never contacted or informed Americollect about the debt payment. I called Americollect and Baton Rouge Radiology and merged the call. Pam was still not at her desk. I refused to leave the phone because I want those charges removed.

Americollect's representative mysteriously received a copy of the check and informed me that they would remove the debt from my credit report. We will wait and see what happens.