Shanell Wright Review of Americollect
I called them last week to pay an $88 debt that th...
I called them last week to pay an $88 debt that they had on my credit report. The customer service representative told me I also had a $74 debt that I knew nothing about. I asked her to explain this. She said this debt was from 3 years ago and because it had not shown up on my credit report yet that it wouldn't. She also said I had time to call back to pay the 74. I was unprepared to pay anything extra at that time because this was a debt I knew nothing about until the call. I had every intention of paying the 74 with my next paycheck. However, when I check my credit report today the $74 debt is already on there, only a week later. In 3 years this debt has never shown up on my Credit report. But the minute I decide to do what I thought was a good thing by calling and paying off my other debt. They take that opportunity to put a new debt on my credit report. This company just wants to make it hard for people, Even the few people who are trying to make good on their debts. Because everyone knows that a new account in collections is more hurtful to your credit than an old account being paid off is helpful. I should have never called to settle any debts at all with them.
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