Français
Endroit terrible pour travailler. Le département des services gérés n'est rien de plus qu'un poste de réceptionniste. Le travail consiste principalement à connecter les utilisateurs aux véritables services informatiques des hôpitaux et des banques. Les salles de bain sont toujours sales et malodorantes. Le responsable des services gérés ne sait absolument rien de l'informatique. Elle ne connaît que les procédures de l'entreprise. Si vous n'attirez pas l'attention des patrons, ils vous licencieront sans raison. C'est un endroit terrible pour travailler !!!
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What reviewers say about Alphanumeric Systems
The available reviews describe a mixed picture, with two five-star reviewers highlighting friendly people, good cultural fit, and daily growth opportunities, while three one-star reviewers describe the company in strongly negative terms regarding how workers are treated and one two-star reviewer notes room for improvement in management and human resources. Overall, the average rating of 2.6 out of 5 reflects this split between a few positive employee-focused comments and a larger share of strongly negative ones.
What does Alphanumeric Systems do?
Alphanumeric Systems removes friction from customer and employee experience through global contact centers, digital transformation, managed workplace, and learning services. Based on the available data, it operates as a service provider rather than a product-based business, and at least some of its work involves IT managed services for organizations such as hospitals and banks.
What are the most common complaints about Alphanumeric Systems?
The most common complaint, based on the available reviews, is poor management and treatment of workers, with three one-star reviews describing the workplace as terrible and citing issues with management competence, unfair treatment, and reputational harm. Additional complaints include concerns about workplace conditions such as dirty facilities and dissatisfaction with how staff are managed, including in Portugal.
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7 Reviews
Le pire endroit où travailler !!!!! Je n'y suis jamais arrivé pour trouver un emploi. J'ai été utilisé et abusé là-bas. J'ai été sous-traité à un autre entrepreneur et j'ai donc été sous-traité et alors que tout le monde gagnait 20 $ de l'heure, je gagnais 18 $ et j'avais plus d'expérience que tous ceux avec qui je travaillais et j'étais constamment surmené et aidant mes collègues parce qu'ils manquaient. mon expérience et puis j'ai été congédié et ils ont également attaqué ma réputation. Je n'étais pas la seule personne à avoir subi ce type de traitement de cette "tenue", ils doivent fermer cet endroit et mettre une boule de démolition dans le bâtiment et aucune de ces personnes qui travaillent ne devrait pouvoir trouver du travail juste pour ils peuvent voir ce que ça fait que quelqu'un fasse ça à une autre personne. Chacun a le droit de nourrir sa famille sans que quelqu'un tente de ruiner sa réputation. Très peu professionnel et j'espère sincèrement qu'ils ferment et ne rouvriront plus jamais sous ce nom ou sous un autre.
Le seul représentant du service client est si irrespectueux et il vous mentira pour vous précipiter hors du téléphone. Ils doivent surveiller qui ils embauchent.
Travailler chez Alohanumeric permet de grandir au quotidien
Excellente organisation ... espérant toujours avoir un boj dans ce
Des gens formidables à tous les niveaux de l'entreprise. Je ne suis ici que depuis un peu plus d'un mois et je pense que je ne suis pas seulement un excellent choix pour l'alphanumérique, mais qu'ils sont également un excellent choix pour moi. Tout le monde a été si sympathique et accueillant, jusqu'à présent, c'est un excellent endroit pour travailler! Une grande culture - j'ai hâte de venir travailler tous les jours.
Plusieurs lacunes à améliorer dans cette entreprise. J'espère avoir des améliorations sur la gestion et la gestion des ressources humaines au Portugal.
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About Alphanumeric Systems
Alphanumeric removes friction from customer and employee experience with global contact centers, digital transformation, managed workplace, and learning.
Alphanumeric Systems is a leading global provider of contact center solutions, digital transformation services, managed workplace solutions, and learning services. The company has been in business for over 30 years and has established itself as a trusted partner to businesses of all sizes across various industries.
One of the key areas where Alphanumeric excels is in removing friction from customer and employee experiences. With their contact center solutions, they help businesses provide exceptional customer service by enabling them to communicate with customers through multiple channels such as voice, email, chat, social media, and more. Their team of experts works closely with clients to design customized solutions that meet their unique needs.
In addition to contact center solutions, Alphanumeric also offers digital transformation services that help businesses leverage technology to improve their operations and stay ahead of the competition. They have extensive experience in implementing cloud-based technologies such as Microsoft Azure and Office 365 which can help organizations streamline processes while reducing costs.
Another area where Alphanumeric shines is in providing managed workplace solutions that enable employees to work efficiently from anywhere at any time. Their team ensures that all systems are up-to-date with the latest security patches while also providing support for end-users so they can focus on their core responsibilities.
Finally, Alphanumeric offers learning services designed to help organizations develop the skills needed for success in today's fast-paced business environment. They offer a range of training programs covering topics such as leadership development, project management skills development among others.
Overall Alphanumeric Systems is an excellent choice for businesses looking for a reliable partner who can provide comprehensive support across various areas including contact centers solution implementation & management; digital transformation; managed workplace solution implementation & management; learning & development programs among others. With over three decades' worth of experience under its belt coupled with its commitment towards innovation & excellence makes it one of the best companies out there when it comes down delivering quality results consistently!
- Website
- alphanumeric.com
- Phone
- +1-800-638-6556
- [email protected]
- Address
- 4515 falls of neuse road
- Categories
- Information technology and services
