4 years ago
The salesman was not over bearing with us on the l...
The salesman was not over bearing with us on the lot, but we knew what we wanted and made it very easy for him. Once vehicle was selected; THEN THE DELAY (DRAMA) STARTED. "We'll have you out of here in 45 minutes" he said; 1.5 hours later, we had to leave for doctors appointments. We walked in with a pre-approval letter from our bank and couldn't get a PO to submit for funding, "We can get it done quickly".
Called to check status while wife was in doctor office, he said everything was done, all you gotta do is sign. Got back to dealer ONLY TO SIT AROUND FOR 45 MINUTES BECAUSE NOTING WAS READY.
Good selection of vehicles and competitive pricing. Service left a little bit of a sour taste.