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J
4 years ago

They seemed very helpful at first so things seemed...

They seemed very helpful at first so things seemed promising. When the time came to make deals I was kept in the dark. The numbers were kept from view until I asked. They explained things in a general way expecting not to ask questions. When I did ask questions they scrambled for answers.
On top of that. If you expect to by a car from here than expect to take the entire day off. They take their time and give you, "Well that's all I can do. It'll be just a second." They give tones of excuses. Poor customer service all around.

J
4 years ago

Best experience ever in buying a new car!! These ...

Best experience ever in buying a new car!! These guys ROCK!!! The SINGLE best salesman there is JOEL!!! Ask for Joel if you want to deal with a honest and reliable person!!! Johnny & betty Crocker

G
4 years ago

Was a pretty good experience overall. I felt sorry...

Was a pretty good experience overall. I felt sorry for them for having to deal with me and my wife. Kudos guys. I got a nice van at a good price with some pleasant surprises along the way like the bumper to bumper warranty. That is what sealed the deal for me. I m tired of working on my truck.
Thanks again for the great experience and patience.

A
4 years ago

We had the best experience today they went above a...

We had the best experience today they went above and beyond for us.The guys that help us out where friendly and they worked really hard to get us in a car.Thank you so much for the experience we had today I will be sure to tell family and friends about you guys.

J
4 years ago

I felt so comfortable here after going to another ...

I felt so comfortable here after going to another dealership prior and my mother being bullied and harassed. Salesman Manuel Ramos treated my mother with respect and listened to what she wanted and need. He provided her with the information she asked for.
Thank you all so much you are true
sales professionals.

N
4 years ago

Best experience everyone worked with us my brother...

Best experience everyone worked with us my brother needed a car got the best deal n help thanks to Ralph Guzman for all his help . Need help go to Ralph Guzman you cant go wrong at all star mitsubishi

S
4 years ago

Outstanding sales team! I was looking for work rel...

Outstanding sales team! I was looking for work related vehicles and the sales team provided great support in assisting me to buy two vehicles, 1 Truck and 1 Van. Great selection of cars all priced affordably. The sales team took great care of me and I was out the door fast. I will definitely buy more vehicles from these professionals.

G
4 years ago

Exceeds Expectations! This dealership was top notc...

Exceeds Expectations! This dealership was top notch!

I went in expecting to purchase a used vehicle. I didn't even want to consider a new vehicle thinking it was out of my price range. Josie took the time to give me all of my options . I ended up getting a brand new car that I LOVE and can afford. She even took the time to make sure I knew how everything worked and was set up properly as far as connecting the blue tooth with my phone, etc. I highly recommend All Star Mitsubishi. It was worth the half hour drive to get there.Josie went above and beyond to make sure I purchased the car I was most comfortable with. She gave me suggestions and his advice, but was in no way pushy what-so-ever. After I decided on an Eclipse Cross the process was absolutely painless. So quick and professional. I felt like family by the end of the whole process! I would recommend All Star (Josie in particular) to anyone who is looking for a new or used vehicle.

K
4 years ago

First time coming here and Alvin was very helpful,...

First time coming here and Alvin was very helpful, we needed quite a bit done on our vehicle and he explained everything to me in detail. Definitely coming back. Plus they do a video of your vehicle during inspection to show you everything.

e
4 years ago

Great customer service and friendly sales people. ...

Great customer service and friendly sales people. Friendly management personal willing to help. My sales rep was helpful and friendly and worked hard at helping me buy the car I liked and wanted. Thank you

K
4 years ago

Very disappointed with this location. They took ad...

Very disappointed with this location. They took advantage of my senior citizen mother telling her things needed to get done for service on a brand new vehicle. All she was coming in for was an oil change. Hate when people want to take advantage of the elderly on fixed incomes. Don't worry, she will not be coming back here ever again.

B
4 years ago

Worst experience ever. Bad customer service and o...

Worst experience ever. Bad customer service and of course just like the rest of the reviews very insistent on going in for the high pressure sale. Personally i will never do business where a credit check is required for a test drive. BUYER BEWARE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

T
4 years ago

Fantastic and smooth transaction! This is the 2nd ...

Fantastic and smooth transaction! This is the 2nd vehicle I've purchased from All Star & just like my 1st experience...everything was great! Jonathan my salesmen was attentive during the entire transaction. I didn't purchase my vehicle on my first visit as I wanted some time to think about the purchase. Issac also met with me on the first day to discuss the price & suggested I take the car home. When I refused the offer he wasn't pushy about the decision nor did I feel pressured to change my mind. On the second day Jonathan contacted me and took the time to answer all my questions about the vehicle, price, etc. When I finally met with Tony to sign the papers I still wasn't happy with the final price or the monthly payments. Both Tony and Issac worked with me to make sure I was happy with the final price AND my monthly payments.

Then after all the paperwork was signed Jonathan showed me the features in my new car and how to use them. He also took the time to program my phone to connect to the car as well.

I would definitely recommend All Star Mitsubishi if you're looking to purchase a vehicle.

F
4 years ago

We bought the car back when it was brand new we to...

We bought the car back when it was brand new we took it back because we're having trouble with it they found nothing here we are 50 thousand miles later and the transmission finally gave out my wife brought the car in to get it repaired. It took them nearly a month to get it fixed with no rental. I asked about a rental and the supervisor told me Mitsubishi only allows a 3 day rental and we should wait. So we did. Calling every 3 days just so they can tell us the same thing. "We're waiting on Mitsubishi to respond. Again waiting and no rental. Couple of days later we call just so they can tell us the same thing. But this time it was "waiting on a new transmission". Still no rental. 3 days later and we call again. But this time they got the part and they would call us for a rental. A week goes by and we finally get the call. The car is ready. We were without a vehicle for a month. My wife asked about the AC because it stopped working. They said it was because of the transmission and the A.C. is working just fine. Nope. AC is still not working. This is our 2nd car we buy from All Star Mitsubishi. And our last.

K
4 years ago

I had a fantastic experience getting my first car ...

I had a fantastic experience getting my first car at All Star Mitsubishi! Ralph was very nice and patience. He helped me dramatically and answered all my questions. They have tons of amazing cars to choose from and the service was great! Everyone was very energetic and so kind and happy to be there. I'm glad I chose All Star Mitsubishi!

Y
4 years ago

Gave them 5 stars because they were very nice and ...

Gave them 5 stars because they were very nice and helpful and they were very patience with me .The two persons that help me was : Jonathan Lightfoot and Tony Stemplinger. and they were very friendly if I would buy another car I would go back to them.

l
4 years ago

I love the guys working there. They did an amazi...

I love the guys working there. They did an amazing job even getting me the best deal possible and even put up with my crazy family ! Don't worry about your credit just go and apply they will do all they can to get you into something Great! Ask for Tristan, him and his boss can work some magic. I Swear it!

S
4 years ago

Great price on my 2008 Saturn Outlook!!

Great price on my 2008 Saturn Outlook!!
Got it cash, no payments for me! Yes yes yes... I love it thank you so much and big shout out to my salesman Herbie!!! You're awesome!

C
4 years ago

The Staff & customer service is great.

The Staff & customer service is great.
I have just bought my Second vehicle and they went over and beyond & got the DEAL DONE!

Manager Tony Stemplinger & Sales Team explained ever detail and exceeded our expectations made the process so easy.

J
4 years ago

Had the best experience here!! Everyone was very n...

Had the best experience here!! Everyone was very nice. I got my Nissan here back in 2015 and the experience was great and the car was what I wanted at that time. Me and my wife needed a bigger car for our family and we got what we wanted the car is amazing. Jonathan helped us out with the whole process and he did a great job he and the other staff there were so helpful. I am very pleased with our new SUV and I wouldn't have gone nowhere else. This place is amazing and the staff are all great and understanding they help you out in all the ways possible. U would definitely recommend this car dealership to all my friends and family. Thank you All-star Mitsubishi for everything.

D
4 years ago

I went in very unenthusiastic and was surprised at...

I went in very unenthusiastic and was surprised at the level of excellent service. If your looking to buy a good vehicle with people that actually care about what you drive then look no further. I HIGHLY recommend everyone to come see for themselves.

T
4 years ago

I HIGHLY recommend this place. I worked with Alvin...

I HIGHLY recommend this place. I worked with Alvin and he went above and beyond with helping me with what I needed for my car. The service, quality, and how personable he was was amazing. I will continue leaving reviews and taking my car here. Couldn t be more impressed. This was also the first time my car needed work on it outside of an oil change and they made sure to give me the best price/bang for my buck. ALVIN! Remember his name and ask for him!