Airlake Ford Dealership Reviews

I did an online quote and was contacted the next day by Blair via phone and email. I emailed Blair back that the vehicle was my husbands and to please contact him the next day (Thursday)because he was off of work. My husband didn t hear from him until Friday when Blair left a voicemail. Blair let me know he left i voicemail via email which I replied he was at work and if He would be in on Saturday, he said yes. My husband called Saturday morning and left a voicemail and never got a call back. We did not hear from Blair again until Tuesday after we sent an email. After the email Blair passed us along to Mike which again contacted me via email. I told the exact same thing as Blair about what we wanted. He was quick to email back and what he needed. I emailed him back early this morning 12/21/17 to please contact my husband to get the rest of the info.....again no phone call....we are not impressed with the service at all!

Highly recommend this dealership! In the past buying a vehicle has been a headache. Bob Burke made the whole process seamless and fast. Will most definitely be buying my next vehicle from here!

Work with Tom Gorman. Hands down, the best car buying experience I've ever had. He listened and was personable. Didn't try to push anywhere. If you're going to Belzer's he's the ONLY person I would work with. Great guy. Great experience.

Great experience at Belzers buying our GMC Acadia. We were out in parking lot and approached by our sales person, Joby Compton. He introduced himself, gave us his card and did not pressure us one bit. Buying was made simple.

Belzer s went above and beyond any dealership we have ever dealt with. We drove 3hrs from Iowa to Lakeville MN to purchase our new 2020 Silverado. Hayden, Jacob, Sean and Evan were great to work with. They stayed late to make the deal happen and made our experience quick and easy. By the time we arrived, everything was ready to go from paperwork to the delivery of the new truck. Thank you so much! We will definitely be back for our next vehicle. Shawn and Amy Walther

Total scam company. They seemed to be very nice employees, but they will completely take advantage of you for your money assuming you won t catch them or say anything. Since they re so large, your business does not apparently matter to them. I drove all the way down to the dealer to buy this truck on the last day of the month and after taking it for a test drive they told me they MISSED an open recall on the truck and couldn t sell me the truck that day because it was a safety issue. Super convenient for them. So I put all those extra miles on my car driving to and from the dealer twice. Three days after my first visit the recall was fixed so I drove back with the intention of buying the truck. Now, looking at the ACTUAL SERVICE RECORD on the mopar website the recall was completed the month prior for the vehicle!! So they completely lied to my face.
Next thing. The second day I was there they tried selling it to me for more than it was listed for and when we caught it, they said it was a mistake . Then they would not offer me remotely close to what my car is worth for trade in value because it would sit on the lot until summer . And at the same time, refused to come down in price for the truck I wanted. When they finally said they would offer me more money for my car all they did was took the thousand dollar discount they gave me on the truck (for trading in a car with under a 100k miles) and they subtracted it off the truck and added it to what they would offer me for my car. So the numbers looked better for the trade in value but it was all still the same. Needless to say I tried one last time to adjust what I was getting for my car or paying for the truck and they wouldn t help, so I walked. Reading a lot of these reviews, the things I m saying seem to be pretty common. I would recommend NOT giving your business to this dealership.

One star only because I can't give less! Worst service department and customer service I've ever recieved! Made an appt a week out to have my car serviced but when I tried to drop it off was told if I didn't stay physically in the building they would not work on my vehicle....even though when I made the appt. they asked if I would be dropping it off or staying while it was being worked on and I SAID I WOULD BE DROPPING IT OFF! Service manager should be fired! Terrible terrible terrible don't waste your time!

Great staff. Didn't feel pushed into purchasing or buying a vehicle.

We purchased a new 2019 Kia Sorrento very recently. David the sales representative did an awesome job of fitting us into just what we were looking for at a fair price. He took time to answer any questions and concerns that were brought up. It is a somewhat long process but he and the other staff members walked us through the purchase step by step resulting in our driving off in a new vehicle within a few hours.

30 min visit, much less than anticipated, easy to work with staff

Friendly, no pressure. Very informative and easy to work with. Specifically, Mike Voss was fantastic. Answered all our questions and guided us through the process with ease.

We had a great experience at Jeff Belzer's in Lakeville. They accommodated our less-than-ideal schedule, especially since we live over an hour away, and were open late to make sure we had all of our questions answered and all of the paperwork was properly processed. Shayne Goodson made it fun to shop for a car and made the whole process completely painless. The whole team was very informative and patient with all of our questions and deliberations. I would definitely go back again and recommend them to family and friends!

Great experience with great people. Follow up by Jacob Schlee was exceptional. I really liked the one price concept, especially when the Belzer price was $3K below everyone else. One opportunity for improvement is the wait time to see finance....

Went in to look at two vehicles. Austin initially offered to help. He unlocked the Chevy Bolt for us and almost immediately excused himself saying he had other customers coming in. He pointed us in the direction of the other car and told us to look for one that was open. After checking out the first car we headed across the lot. We spent 10 minutes looking for an open Kia Soul and finally found one. It wasn't the Trim we were looking for. We spent a total of about 20 minutes waiting for him to come back. He never did. No other salespeople offered to help in that time. We left and won't be back.

Great experience. Would buy another car from them. Blair Hansen was super helpful.

Marshall went above and beyond taking care of my request for a used mini van. I found the Van on Auto Trader. com and emailed Marshall for more info. I also texted him on his personal phone over 100 times. Marshall exceeded my expectations thru all my questions. When the time came for me to come pick it up is when i really was impressed. Marshall was patient and answered all my questions and concerns. Not to mention helping me secure financing with Tim's help. I told these gentlemen what type of payment i needed and they made it happen. Tim did a great job helping me with the financing. Tim treated me with respect and made me feel important and he did the paperwork with me very well.

Great Job Marshall and Tim!!!

HIGH PRESSURE SALES! I was looking at a couple trucks, and wanted more to see what payments and term would be. If it fit within my budget, I'd pull the trigger. Was looking at a service vehicle they showed on their website as new. Had over 4900 miles on it. Was told the warranty would start the day I drove off the lot. Spoke with other salesmen at other dealers, and was told that was a lie. The counter already started. When it got to the finance person, they pushed the paperwork in front of me and told me to start signing. Didn't even determine the price/payment yet. They got my payment amount, but tacked on another year and a half to the term. Told them I couldn't do that. Did every tactic in the book then to get me to sign. Went to another dealer less than a week later and got exactly what I wanted for the price and term I wanted.

My advice is to look around. My experience was horrible!

Don't expect to be able to drive thru the lot on a Sunday. Everything is baricaded. Drove 100+ miles to look at a vehicle since Sunday was the only day I could get free. Won't go back.

Boston Mike did a great job helping me purchase my new golf!

I walked into the dealership with the options and stuff I wanted and described what I needed to Joby and he found me a list of trucks that matched exactly what I wanted and very eager to help me with anything I might have questions on.

Casey did alot to get me in my new Equinox, thank you!

This is the 3rd vehicle I have bought From Jeff Belzer. My sales person was Kelly Larson on this most recent purchase-Nice person to deal with.
My experience has been pretty positive with this dealership.
About prices.... I've compared Belzers prices to other local dealerships and they come in significantly lower in many cases than any of the other dealerships closer to the twin cities as far as my research shows. There is still (sometimes) a bit of wiggle room on price- not much because they are after all, in the business to make money and they know what they should be able to get for any particular vehicle.
So, the choice is up to you. My advice when buying a vehicle from this dealership or any other. 1. Know what your needs or wants are, separate them and do not be in a rush. 2. Know what the vehicle that you are interested in buying is worth- do your research!! 3. Negotiate respectfully.
At the end of the day you either will come to a deal or not with your salesperson. If not, no harm done, keep looking, If You can, great. Remember, They cannot give these vehicles away, so have some realistic expectations. If You get a good salesperson, stick with them on future purchases, establish that relationship.

Excellent experience all around! Jarret was extremely helpful and made the entire process quick and easy.

Thank you!

Tyler Tronnes

I submitted an online inquiry about a used 2019 Jeep Compass and about a half hour later Blair Hansen contacted me. He was patient and answered all of the questions I had, then was happy to set up a test drive. I went in that Saturday and it was really a great car buying experience. Blair was so nice and made the whole process easy, no pressure and everything went smoothly. From my test drive to my trade-in then with financing. Michael Gittins, who I think is a genius, was amazing to work with as well. Great price, great experience, awesome Jeep! I highly recommend Jeff Belzer s and ask for Blair.

Heidi St Martin was my Sales Person and went above and beyond to ensure I found the car I wanted. I would definitely seek her out for my next vehicle purchase! As an added benefit she was always happy! A real day brightener when entering an often stressful transaction.

Jim McMahon worked on the financing options with me and researched every nook and cranny to ensure I was getting the best possible deal for my situation.

Huge Thank You to the both of them!

Bob and the rest of the staff were great. We will be back.

I had a wonderful experience with this dealership. From the moment I walked into the door to the moment I pulled away in my Dodge Durango, they provided great customer service. No more than 15 minutes passed without getting an update or someone checking on me. A special thanks to Adam Engdahl(sales) and Tom Gordman(lease return)who was extremely patient and helpful. Both guys made buying a car a breeze and didn't make me feel pressured to make a quick decision. Thanks to both Adam and Tom, I have zero buyers remorse and am loving my new car! Thank YOU!!!

My salesman Bob was great and Jessica in finance went above and beyond to make my buying experience the best I've ever had. I found a vehicle online that I liked and ended changing my mind three times. But I was so impressed with the costumer service that I bought a one way ticket on a Saturday morning, flew 800 miles to Minneapolis and drove my new truck home that afternoon. I'll never buy from another dealer again. These guys have my business forever now.

Kyle was great to work with! Will definitely be back and will pass on his name to friends and family!

I recently bought a 2018 Chevy Colorado from Jeff Belzer s Lakeville Chevrolet and have to thank Justin Englin for an awesome buying experience. I had been researching technical data and dealer pricing information on the Colorado for the last 6 months, but had no intentions on purchasing a new Colorado right away. However, after an internet request for vehicle pricing and technical information, Justin contacted me promptly by phone. He was extremely sincere and helpful. After a few quick phone conversations, a text, and a trip to the dealership, he put together a price package second to none. Due to Justin s efficiency and coordination with other great Belzer staff, I drove the truck away the same day. Overall, Justin was sincere, dependable and technically sharp on the vehicle specifics. Thanks again Justin!

Tom S.

I love the vehicle but my experience buying it & with Service wasn't great. The website mentioned a warranty and new snow tires, didn't get either (I did get a discount on the price, but the snow tires were the main reason why I came to this dealership before any other). The carfax said detailing was completed on 4/20 (I purchased the vehicle 4/24) and the car was as dirty as the previous owner traded it in. I brought it in 6 days later for the detailing and they did a 7/10 job (maybe because the car was already sold and they didn't need to put in the extra effort to make it look appealing)

Thank you Bob Burke for the best deal you could get me! Very impressed with the customer service. Top notch place, they put the customers needs first, highly recommend!

Adam E. Did an excellent job helping me find a new car. He was very professional and understood my financial needs. He fully explained the way Jeff Belzer's prices their vehicles versus other dealerships. I love my new Chevy Malibu and will return to Adam for my future vehicles!

My salesman Paul was great. I wasn't the easiest customer, but he made sure I got everything I wanted. Love my truck and the price I paid for it. Thank You Jeff Belzer's Chevrolet.

Great staff, great service! My first KIA purchase was a success! Thank you for your assistance Marc!

Bought a truck there last year. The purchasing process was more painstaking than buying a house (6+ appointments to finally close the deal). My salesperson was almost completely unfamiliar with Chevy trucks. They offered about $10,000 off msrp via miscellaneous promos, until my less than perfect credit made an appearance at closing. I could list a handful more inconveniences.
Just recently I brought the truck in for an alignment, I was told they needed an extra 2 hours to straighten the rear axle due to the (previously installed) 2" leveling kit. I didn't argue, even though it shouldn't take a rookie 10 minutes to loosen/tighten 4 u-bolts, with the truck in the air. The time came to pay up, noticed a little something extra on the invoice. $39.99 hazardous waste fee. Really? For an alignment? I'm no master mechanic but I'm not an idiot. The cashier called the mechanic to come explain the charge. After waiting about 10 minutes he just paged her back saying to reprint the invoice. Oh, and what do you know, no hazardous waste fee.
In conclusion, being honest, I cannot say wether or not I'll buy my next truck there (in a year or 2), I will shop around. Most people would never step foot back in the door after my series of experiences. We'll see.
One thing is for sure. I will NOT be having my vehicles serviced there unless it's a warranty issue. I appreciated the free loaner though. I buy a $45k truck then have a $400 alignment completed 8 months later, I do appreciate the free loaner. I could've been charged for that I suppose (sarcasm).

I recently purchased a new vehicle from Jeff Belzer's in Lakeville and got to deal with Michael Voss. From the start of the conversations, he was very responsive to questions and knowledgable about the vehicle I was buying. He kept me up to date on every step of the process from the test drive to leaving the building with the new vehicle. The whole process never felt rushed or that I was being pushed into buying something I didn't want. Michael Gittins in finance and Ethan Spindler, who went over the vehicle, were great to deal with as well. I would highly recommend Michael Voss as your sales consultant and buying a vehicle from Jeff Belzer's in Lakeville. GREAT SERVICE!!!!

I had a wonderful experience at Jeff Belzer's. Paul Johnson was my sales rep and he was honest, reliable and very helpful. Dustin McNeill was also a wonderful help as the business manager. This was my first lease and he did a great job explaining everything to me. I highly recommend Jeff Belzer's!

Excellent service. Every one is extremely friendly. Thank you Dave for all of your help as always. And thank you Tim for all you do on the financing. You guys are are the best. See you again when we get our next car. You rock. Also sending anyone we know your way.

Worst customer service I've ever received. The manger spoke (it was more of a yell...) to us like we were incompetent and made remarks that could easily be false advertising. Walked out and would NEVER go back.
Called to speak with a different manager about my experience, and have yet to hear back. They obviously don't care about the business.
"Certified" vehicles obviously aren't inspected since the breaks on the car we were looking at were basically done for (same with the tires). Yet the manager yelled at us as if he were insulted we even mentioned the fact the breaks were gone.

If I could give negative stars, I would.

Update: We spoke to managers, after calling and calling (they're HORRIBLE at returning calls/answering the phone), no deal was ever closed, nothing was ever rectified (we received an apology- I've heard better apologies from 3 year olds...), and the car we were interested in buying, obviously went to auction- it was never sold- it's just gone. They really lost out, which they deserve.

Bought a new Durango from Belzers. Boston Mike was a great salesman to work with. Not only was he patient he also got us the best deal.

I had a wonderful experience. Everyone was kind and patient. It was great.

Worked with Mike Marek as my sales person, very professional and a great experience all around. Would recommend in a heartbeat

Service was quite courteous and quick. They worked with me to get my car in around my schedule instead of having to work my schedule around theirs.

We recently purchased a 2019 Chevrolet Blazer. We worked with Bob Burke and he really helped us with making our choice. He was very professional and has a good, positive attitude. We look forward to future business with Bob and the Jeff Belzer's team.

One of the easiest car buying experiences I've had. No messing around.

Kudos to Bob Burke & Matt Moore for making my car buying experience smooth & painless! I would definitely recommend Belzer's, Bob & Matt to anyone looking.

Found the truck we were looking for at the right price.
Staff is very friendly and helpful.

Met Donovan on a test drive. Great guy, shared his knowledge of the truck and options. I pretty much had my mind made up, he just steered me in the right direction. Would be happy to work with him again - highly recommend him and the dealership.

My husband and I recently purchased a new car and went through Jeff Belzers. We had Brandyn Lindgren for a sales associate and he was AMAZING! He helped us find the car that had exactly what we were wanting and within our price range. I felt comfortable and at ease through the entire process. If you stop there ask for Brandyn!

Justin did a great job! We appreciate your help! -Paul and Tanya Howard

Recently purchased a brand new 2019 Chevy traverse. I was skeptical about the dealership, but it was great. I worked with Brandyn Lindgren and he knew everything about the cars i wanted to look at, including stuff about cars i had initially not had interested in. That was great because he opened my eyes to better options, one of which was the car we chose!!! we couldn't be happier, Brandyn was great to work with and we will be back for our next car.

I have been here before...and that's why I'm here again. I had a great experience the first time I came here, but it was even better this time. I won't buy a truck anywhere else from now on.

Outstanding, organized process for buying a new car.

Mike, Justin and Jeff Belzer's Chevrolet are all extremely professional and friendly. They focus on the best interests of their customers. They worked hard on finding the right truck for me that had the technology I was looking for. Jeff Belzer has very competitive pricing. They do a great job of going over options you can add. They do a great job of explaining all the new features of your truck.

Everyone here was helpful but I worked with Brandyn Lindgren and he was especially helpful in getting a vehicle lined up for me. I appreciated all the input he had. I would recommend this place for sure.

I just leased a Kia Sorento through Bob Burke at Jeff Belzer's in Lakeville. I've bought several cars over the years and found this to be the smoothest and easiest experience I've had. By far. It was quicker and easier than buying a cell phone.

Aaron kochendorfer , help us with the pusrchase of our new suburban he let us test drive and feel comfortable with the cars at no pressure at all,
We are happy with our new suburban .
Good quality service by Aaron thanks ,
You rock !!!

Great Experience! Thank you so much Heidi S and Matt M for all you help! :)

I was happy with the knowledge and help from my salesman Griffan Wangan. He made the car buying expierience a lot easier

I recently purchased a used Toyota 4runner from Jeff Belzer's. Working with Austin Nelson was a great pleasure. My only complaint would be with the financing and detailing process, as this area was slow to respond and were not helpful in efficiently resolving my car issues. Austin, on the other hand, was polite, very helpful and super patient. I was able to get the car I wanted close to the price I was looking for. There were a few issues I found with the car but Austin was diligent and proactive in getting the issues fixed. After purchasing the car, he still kept in touch to make sure I was satisfied with my purchase. I would highly recommend Austin as your salesperson.

Wally the Sales person was terrific and accommodating. It was a very good experience.

Brandyn L. and Tim T. were great to work with. Both were very professional, listened to what I was looking for and made me a very satisfied customer. Thanks!!

Bob Soucheray was my guy today! He did a great job taking me through the process, even staying late to make sure my financing got through! Everyone was friendly and had a team approach. Love my car too!

Great dealership, great inventory and even greater employees! Dan Chapman was awesome to work with and I recommend him to anyone looking for their next vehicle!!

The internet sales team can quote a vehicle price and send you an email confirmation with the unconditional price and you can call them the same day before you arrive to confirm once again but then they change the price after a test drive. A difference of $700 was not honored. I would have been a first time Chevy owner. Wasted five hours of a great summer evening.

We recently purchases a KIA Telluride and our experience was phenomenal. From the start to finish everything was explained and the process was so smooth. Jacob Schlee definitely made the purchase easy.

I went in not really looking to buy a truck/car but I NEEDED one and Zach was GREAT, we found one that I liked no pressure what so ever to buy, or him saying lets try for this more expensive one but just do YOU like it if so do YOU want to get it? Love my 06 GMC envoy heated seats ROCK. Thanks Zack

My family have been buying cars here for years! Love this place!

Jordan was awesome to work with! I ve been. Looking for a Telluride for my wife and they are hard to come by. Jordan kept reaching out whenever new stock became available and called me as soon as the one we wanted came on the lot. I would highly recommend him to anyone looking for a new car!

I purchased my first brand new car ever today. From start to finish my experience was perfection! My salesman Alex Burns was professional, knowledgeable and friendly. He wasn't pushy and made my experience comfortable even answering the millions of questions my 9 year old had for him. My finance guy, Dustin, was knowledgeable and explained everything in a simple terms. Alejandro my delivery guy was fantastic!

I will never go anywhere else to buy a car after my experience today! What a great team!

Very friendly service. Evan helped me out a lot. He made sure everything was working properly before I left the garage. Well I found out my alternator was bad so I had to leave my car there for the weekend. Witch sucked. I was surprised they didn't offer a loner car. I just hope they will keep my car in the garage over the weekend.

I love my new Telluride. Dan Chapman was awesome. He listened to my requirements and helped me find the perfect SUV. The process was fun and easy.

Volume dealer looking to sell vehicles. Bought used vehicle that was on lot for 4 days and never got cleaned or detailed was promised a detail of vehicle at later date. I live 1.5 hours away and I offered to come back next day or 2 to give them time to detail and clean and me time to clean personal stuff out of trade in vehicle. New vehicle was pulled along side my trade in and was told no you can transfer your stuff or we will do it for you and we will have you bring new one back later for detail. Well it s been 3 weeks and heard nothing and conveniently the paper about the detail wasn t put in envelope with the rest of my paperwork so I have no proof. Was at dealership for 3.5 hours start to finish. Staff was friendly and helpful with questions.

My girlfriend and I went thinking we would end up going to another dealer.. Nope!! Alex Burns and Matt Moore we're two of the best sales/manager WE had ever talked to! Both were more in it for us rather then the sale! Wanted to help us! Thank you Alex and Matt! Definitely coming back!

Blaine really helped me out . i appriciate all the hard work he did for me. i am so happy on me chevrolet cruze. thanks so much Blaine Dyson...

Great prices and friendly straight forward service.

Everyone was amazingly kind and thoughtful. Better than expected deal on a new Stinger GT2

Purchasing a vehicle through Jeff Belzer's was the easiest and most comfortable buying experience I've had. We were able to narrow down our choices, test drive, finance and be on our way in just a couple hours. Our salesman, Bob Burke, made sure that we were well informed without any pressure. He was knowledgeable about the vehicle we were purchasing and made sure that we were taken care of through the whole process. The entire team that we worked with from sales to accessories to finance were friendly, professional and made our all around experience pain free. As an added bonus, we were also provided with a Delivery Coordinator that showed us the ins and outs of all of the technology of the vehicle. Working with Jeff Belzer's was well worth the drive and i will definitely be back.

Blaire Hanson , and his professional team were kind, and fast acting. They had us in-and-out of there within a couple hours, and drove out with a vehicle we truly love!
Thank you Brian for all your patience, and time to get back to me every time!

Great experience! Drove from Sioux Falls and it was well worth the trip! The staff is well organized at this dealership and I saved $$$$ over my local dealer. Overall my best new vehicle experience yet! I will be back!! Thanks again to Jessica for all the help lining up my new truck. Rachel was great to work with and the attention to detail was exceptional! I will be back!

Fit me in at the end of the day. Very professional and friendly.

Very disappointed and disturbed by the incompetence at the service center. have a certified pre owned Chevrolet pickup. Brought it in to get diagnosed and fixed, receive a call stating it was something that was brand new. Brought it to my mechanic who installed a Rough Country Lift, and asked him to take a look at what Jeff Belzer's said was the issue. He replaced the part that was warrantied by Rough Country, and the problem that I initially brought it in for is still happening. Tried calling Belzers and asked to speak with Service manager, Was redirected to Customer service manager, asked again to speak to Service manager or the GM, was transferred again. Finally spoke to "MIKE" Service manager. He asked to talk to the Off Road shop that installed my kit. Never heard back from him. Called again and was again rerouted back to customer service manager, which again was of no help. Called GM headquarters, and they confirmed that part is under warranty. The whole buying experience, and the service at Belzers has left me less than desirable. Be weary and take your money to a reputable dealer that still believes in backing their product and the warranties they carry.

Jeff Belzers always takes care of my needs and are very attentive to customer service. I like how they are expanding on new technology such as the live oil change camera to see if you have long lines before a wasted drive on Friday no appt day. Staff is very friendly and makes sure the job is done right. Have had to use the auto body a few times in the past due to hitting deer and it's always a superb job all around. There was once an additional ding that wasn't there before I had auto body work when I came to pick it up, but after talking to the auto body manager, the ding repair guy happened to be there that day and it was quickly erased away - that's definitely classy service! Good work team!

I love Jeff Belzers! They have the best rates and the best Customer Service. Tim Young was my sales rep and he made the process of buying my new car super easy and stress-free! Buy your car from Jeff Belzers!

My buying experience was positive. I was greeted as I walked up to the building. The salesman listened to my requirements and located a vehicle immediately that met those requirements. The entire process was completed in a couple of hours. No hassles.

Thank you Bob Burke and the rest of the people at Jeff Belzers. It was nice to deal with a professional honest dealership. Thanks again

I leased a car for the first time and it was a good experience. Eric Spiess helped me understand what i was getting into and made sure I was doing the right steps. The staff are friendly and don't pressure you into anything! Keep up the good work.

I would like to thank Jeff Belzers for saving me and my family $4000!!! Since I had 10 day madness dealing with the mangemant team.(worse team of managers that I have ever work with) After the 10th day I took my business to different dealership. The other dealership had the same car that we were looking for, walked in and got the deal done in adout and hour, with a lower payment and lower interst rate, saving us $4000!!!!!! Yessss!!!!! THANK YOU JEFF BELZERS!!!!!!!!!!!!!!!!!!

1- kept truck for week, yet didn't offer loaner
2-didn't give possible reason for failure of vehicle, less than 2 years old!
3- left rag in engine compartment which could have got caught in belt or caught fiire
4- did not wash vehicle after repair
End of day, not a happy camper, as I can not trust again and am considering future vehicle, such as FORD!

Andy Brinkhaus did a hell of a job helping me track down my new Ram!

I went to Belzer s as I liked the upfront pricing along with the ease of use of the web page with current inventory. Donovan was extremely helpful in comparing a few different models and made the sales process smooth as well as non pressuring. Overall it was a much simpler truck buying experience than I was expecting and would recommend.

My car broke down while still under the GM warranty. Jeff Belzers (where I bought it) had no loaners and I had to Uber to a Budget rental. This was the only open rental place. My rental charges were not refunded because they gave me a Toyota. This was the only car they had available. Then they found out the rear seal failed and I needed a new motor. I found out they put in a used motor and did not tell me. I got my truck back unwashed with a low rear tire and used motor with no warranty. I will be suing Jeff Belzers. Avoid them at all costs. They tried to offer me 2 free oil changes. Nothing but a slap in the face after all of this. You should be ashamed.

I have too many negative things to say about my experience so I will just try and summarize. 1. Go in with financing first. Do not finance at dealerships in general they can and do add interest to your loan without you knowing. I learned the hard way and refinanced within 2 weeks and saved 46% interest over Belzers. 2. Don't trade your car in before getting other offers from different dealers. 3. If you get bad service rate them poorly on manufactures survey. This is the only thing they care about. They were more worried about my review of them to Dodge than they were of fixing the problems I had.Educate yourself on these topics and you'll be way better off.

Transaction went well. Courteous employees. I would buy there again.

Hairo mar in service is a really helpful guy. He went the extra mile to make sure I was satisfied.