3 years ago
Terrible dealership. If you want to get ripped of...
Terrible dealership. If you want to get ripped off and lose a LOT of $$$ this is the place for you! I went in over the weekend to look at a new Cherokee. Slightly disappointed with the power even in the V6 but decided it would be adequate. Nobody available to do an appraisal on my 2011 Chrysler 200 that I wanted to trade in. Our salesman Jim Prizeman asked us to return for the appraisal at a later date. I drove back to Airdrie (from Calgary) 2 days later with the car I wanted to trade in. That's where everything went sideways. After waiting almost an hour for the appraisal process (the test drive took 15 minutes and Jim came along with us telling us where we can and can't go no Highway allowed too worried about the windshield). After the waiting I was insulted and overwhelmed by their greed! 2011 Chrysler 200 trade offered was $4000. I can't find a Chrysler 200 for less than $9000 anyplace in Canada dealer or private sale. The GM dealership next door has a 2011 Chrysler 200 they are asking $18,850 for. Canadian Black Book says Trade in Value is Low=$5025 High=$7110. Canadian Black Book says Average Asking Price=$10,664 Average KM=70,001. Actual sold vehicles from CBB all 2011's 190,000km=$6500 105,000km=$7,800 88,000km=$9,795 81,000km=$10,987 80,000km=$11,995 These are all actual final sale prices. Given that these vehicles sold for what they did I feel that the Low=$5025 and High=$7110 that Canadian Black Book quotes seems right in line with the market values realized. Airdrie Dodge is TOTALLY OUT TO LUNCH if they think I'm going to trade in a vehicle that easily sells for $8000-$10000 for $4000. They said they have this "software" that evaluates and gives prices for our market. Jim said the rental companies are dumping lots of these on the market and driving the price down. Hmmmm, I guess only the rental companies right around Airdrie bought 200's then as other dealerships seem to value this vehicle grossly higher than Airdrie Dodge. The worst thing was at the end when I grabbed the paperwork (trade in quotes and photocopy of MY registration) and Jim said I can't take those, and rudely/forcibly snatched then out of my hand. What do you mean I can't take these I said. It's a photocopy of MY registration and trade in details of MY car. That's MY personal information. I snatched the paperwork right back from Jim and said Yeah, what are you gonna do about it, as I walked out the door! I realized then WHY Jim really didn't want my to have the paperwork The complete insult of a totally lowball offer is memorialized there. I have on paper the actual proof of just how greedy and cheap this dealership is. Why else would he care if I took it? It's all my info! If I was happy with the numbers and said I just want to take this home and show my wife I'm sure they would have no problem with that. This was a waste of time, very same day I made an appointment with Raj at Crowfoot Chrysler and they gave me an appraisal of $6500 on the exact same trade in to purchase the exact same Cherokee, only difference was that Crowfoot had the exact color I wanted (Airdrie didn't have stock on my favorite color). Make the drive to Calgary, more dealerships!!! These guys are the only Chrysler in town in Airdrie and they sure act like they know it!
WORST CAR SHOPPING EXPERIENCE EVER!!!! GREEDY GREEDY GREEDY !!! I now wouldn't buy a vehicle here even if there wasn't a trade involved. They care only about the bottom line $$$ and are more than willing to pay you less than HALF of what your car is worth. STAY AWAY FROM AIRDRIE DOGDE....RIP OFF ARTISTS!!!!