Aeroporto Marco Polo, Airest retail Reviews

Excellent airport. Well served. Beautiful armchairs and many shops

28/12/2018 radar aircraft faults and hijacked flights. Waiting for information outside the airport with operators who responded after 1 hour. I hope that ENAC will pay the bill definitely not mine. And in any case always impossible waiting for baggage delivery.

I must say that I've had good experiences at this airport in the past few months but now the tourist season has kicked in the check in system is completely overwhelmed. Security is well organised. After which you have over priced food etc as usual. Then, there is an additional passport control which produces a snaking line right through the terminal. The way this is managed is by staff pulling flights out in an attempt to prevent people missing their flights. The experience for a seasoned traveller is abysmal, I am truly sorry for the people around me who are in panic-mode; I'm sure the joy from their trip to Veneto is quickly evaporating. This must be better, it can be better, make it better.

Long waiting times, insufficient uncomfortable seating

Nice airport with an area with lots of really useful chargers inside the gates

There are plenty of facilities here to keep you occupied during the wait for departure. Be sure to visit the observation deck on the northern end of the 2nd floor for a view of Venice in the distance and where you can also watch the planes take off and land.

By far the worst airport in the world. If we could put 0 that would be the case.

When I landed I had problems with wi-fi. This was not a problem again when I flew home from this airport as well. There are some nice shops inside, perfect to find souvenirs! It was a nice airport, clean and with a pleasant atmosphere. The ladies at the tourist information counter were friendly.

Smaller airport. I only departed from here but it was simple getting through security. Not a lot of options for food, but like I said, it's a small airport.

Very beautiful and clean airport. Probably one of the best I ve seen. Efficient security check and great selection of stores and food.

A really disorganized and chaotic airport. Space must be improved and fast food created. Since the flight was late the experience was not good.

Technically perfect airport. Cause COVID, a desolation

Biblical baggage delivery times. Confusing interior signage.

As an airport it is not bad, the only flaw is the parking lots. There is only a short stop of ten minutes if you don't spend at least 6 euros per hour. There is no parking for 1.50. per hour, it's legalized theft

A very badly organized airport. During the day with a lot of people it is really disorganized in every way.

Checks are fast! Comfortable and beautiful airport. There are many buses that take you everywhere, they are frequent.

Surprisingly good burger place up the stairs - and sells decent beer, too. An agreeable place to be, only let down by a miserly approach to WiFi.

Very nice airport, convenient and not far from the city center. With several fast food brands.

Unfortunately the comparison with the airports of the countries at our level is disheartening.
The shuttles stop far from the terminal and you have to wait exposed to the elements.
Parking and food are very expensive.
Boarding for most flights is by bus.
Shuttles stop far away from the terminal
Overpriced parking and food.
Terrible bus boarding.

After I was the first at the check-in to explicitly ask if I could sit in a row with 3 of my fellow travelers, we were informed that they would be inquired about this. The big surprise came when we got our tickets and sat all over the plane. When we asked again whether this could not be changed, we were told that this was not possible. To our astonishment, however, the guests after us were allowed to choose their seat at will, vary it and adapt it to the seats of their fellow travelers.

It seems more than clear that this was done subjectively. In any case, my fellow travelers and I will no longer use this airport.

An ok airport. Tried to buy a bottle of water but two shops declined me saying they had closed even though there were still customers eating and drinking and their stalls. Aside from that, the airport was alright

Normal modern airport.

Immigration staff working hard to get the rush of tourists through - European queue was fine.

Easy to get to the river bus 15 return to Venice. Paid at the counter.

The service for the disabled is practically non-existent. I booked the disabled service as I have plaster on my foot, but at check-in there was no one to help me. The check-in operator urged an attendant to come and pick me up in a wheelchair. But after several attempts with promises of arrival that stretched every 10 minutes each time I preferred to set off on my own there on crutches, working very hard.

The airport is modern, clean, the controls are fast and efficient, the bathrooms are kept in order

Rubbish...been told outside smoking area was inside then when in you couldn't access...Asked any info around nobody even close to be helpful...tried to buy sigarettes inside the host was rude and again very unhelpful...

Small is beautiful. Everything is well arranged and indicated, you can proceed quickly. Also great breakfast.

Quick checks
Excellent assistance for passengers with reduced mobility

Beautiful duty free area, but few and very expensive refreshment points, with offers of only "bar" products: no restaurants. In fact, this airport is not a hub, I believe practically nobody uses it to make a stopover, and therefore the choice could be understandable. Prices as mentioned very high for catering, in line with the most expensive European airports such as Schipol and Charles De Gaulle. Courteous staff, good cleaning. Hygienic services in the media, should be a little modernized but it gets worse in Europe. Incredibly no free wifi, only a fee with a long initial registration procedure that allows you to take advantage of a free 30-minute one-time connection and once in a lifetime, then forces useless and expensive subscriptions (since it is only accessible in the airport ). There is a lack of telephone operators' shops in the airport (at least I have never seen them), considering the flow of foreign tourists and today's demand for mobile internet connections even for short periods seems to me a lost opportunity.

Airport relatively small. Few locals inside. Easy to find airlines.

Organisation of lines for queuing is awful. Worst airport ive ever been to.

Good airport, but quite a bit of space, was here during rush hour, nowhere to sit, so I can not give a higher rating. On the plus side: there are good places to eat, easy to navigate.

Easy access to get to the city and vice versa that allows you to go by boat or bus. Chico Airport has a lounge, VIP lounge and luggage storage. The negative is no tourist information other than those that sell tickets for transportation and they charge you the map.

This airport, for departure, is a total mess. There s no place to sit. There s no seating in the area where the monitors are, so people just crowd around them. The lines are long for food, it s not easy to walk to the shops (because of the crowding) the boarding area for 1-8 is in the basement. There, too. the lines are insane. Single-file boarding, no respect for the groups. A mess. It needs to be designed somehow.

Little airport, but I cant use their wifi. For others works well. Our flight was late and the staff wasnt helpful.

Clean. Fast. Very international. This is how traveling is fun ...

All very fast and friendly and helpful staff, from the entrance to the security at the gate. Thank you!!!

Airport with poor security checks .... not to mention anti Covid security ... all crowded together, a joke ..... staff hired only to be present and shoot in the evening .....

It has improved a lot is very modern and very well maintained.
Totally at the forefront of Europe and the world.
The most prestigious stores and lots of restaurants of all kinds.

I found it renovated and very nice, especially well organized

Due to the coronavirus, few people.
The score is not the highest because it is one of the few airports for which you need to print a boarding pass. Coupons in the phone, not satisfied ...

I would like to know when you will start building the new wing of the planned terminal and if you will build the 2nd parallel runway

Well signposted, comfortable, free WiFi, a Duty free zone with good prices. Very comfortable facilities and a VIP area of the best.

Relatively painless airport. Lots of bussing options and food to eat. Awesome ticket options for the transit lines. Well signed in English.

'Security' but ...! At about 05.00 am on 03.09.2019 I was traveling with my two younger children, aged nine and twelve, to check luggage and identification. Unfortunately, I must point out to the person responsible for security that my two children have entered for boarding and have been boarded without any request for parental verification. So this will mean in my opinion that children can leave the country even without parental consent. I advise you to carry out more accurate checks on minors making you present on the back of the document, the names of parents or guardians as specified by current legislation are specified.
Good day

They advise not to exchange currency exchange shops at the airport because additional cost is added 19% conversion commission

Medium sized airport with all the necessary shops. Newly renovated and it is environmentally friendly!!

Very poor organisation in the airport and the service at the check in desks is extremely slow.

The sign is missing! ! !
What airport is it? ? ?

Prolijo, quite well signposted. Do not expect many businesses and if you need to buy a bus ticket to piazzale Roma, you can buy it at the stop, it is not necessary to do it in the agencies that will try to sell you more expensive packages

Large airport not well connected with the car parks. Packed with shops inside

All right airport, medium size. It does have facilities like duty free, toilets and some last gifts shops. Wine, pasta, Aperol and the usual chocolates can also be bought here. Don't expect much fancy shops though.

Great airport! Have a drink and a smoke while charging your phone and stay connected to free wifi. Fast and easy security check.

Well air-conditioned, unfortunately too little space in the departure area

Luggage loading which continues 30 minutes after the departure time, long queue that never ends to get to the door. Shuttle late and passengers also late as a result. I hated this airport. To return, I would leave Rome (where everything was efficient from a to z). We took off more than an hour after our initial departure time.

Beautiful airport with mosaics and fountains, very well managed, convenient parking, quick checks, excellent, perhaps the most beautiful in Italy.

Clean, staff very professional. Easy to navigate inside airport. 10mins free drop-off parking!!

Baths and months that I see this situation does not seem normal to me in an international airport, even for safety!

Usual Italian shame !!! one calls endlessly for information and endlessly is never answered !!!

Good big easy airport if found many choices to eat while waiting for his planes

It is a favor ....
The very kind staff
Too bad for this period .....

Beautiful airport. Comfortable and with many companies!

Really great, but well managed and srnpre staff ready to help you.

Worst airport I have ever flown from. Boarding system is a sham.

Very beautiful. Very bad bus service from boarding. I waited standing up almost an hour after the boarding signal, with two elderly people, waiting for the bus to arrive. Furthermore, the prices of outdoor parking are exaggerated, particularly for short-term parking.

There is nowhere to get water after security so have to buy at crazy prices (even by airport standards). Food places are also limited and extremely expensive (again, even by airport standards). The process of bag drop/security was fine though.

WATCH OUT!! In the security control, the agents steal what is lost in the same control. In this case, a pair of sunglasses (oakley), after checking that the agent had them, on his desk and assuring him that they were those (justified with photos) did nothing but argue and give way. INSISTO. GREAT CARE. THEY STAY WITH EVERYTHING OF VALUE THAT THEY FIND. LOST OBJECTS IS A BARETIME FAIR. SAVE ALL THAT OF VALUE IF YOU DO NOT WANT TO PLAY IT.