Aeroporto Marco Polo, Airest retail

Aeroporto Marco Polo, Airest retail Reviews

Reviews 2330
3.3
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Beautiful shame for the area controls changed beca...

Beautiful shame for the area controls changed because it was much better than he was before! He had his peculiar style with the ceiling coming down with LED! But del remained and wonderful !!!

Touch and escape for work reasons, short visit to ...

Touch and escape for work reasons, short visit to Venice and return to Rome with Frecciarossa; the landing stage a short distance from the terminals is very convenient.
Alilaguna has excellent boats for a nice scenic ride.

I've only flown INTO this airport, never OUT of th...

I've only flown INTO this airport, never OUT of this airport, so I'm basing my review on my arrival experience -- and it was one of the best I've ever had in the entire world! the arrival process couldn't have been easier! It took about 10 minutes from the time our flight landed to the point where we collected our luggage. The airport is small and was very, very quiet. It was easy-breezy! There's about a 10 minute walk from the airport to the water taxi stations, so be prepared for that. It's flat but still not fun if you have lots of luggage

Deplorable. Including in the so-called top-of-the-...

Deplorable. Including in the so-called top-of-the-range services. The staff are "hungry", whether at check-in or in the lounges. Very cold welcome, almost rude and endless complications.
Unpleasant moments and bad memories are the key.
Very bad experience.

+modern and clean

+modern and clean

-too tiny for so many people
-toilets with compromised privacy
-too many useless shops that only occupy space
-terrible departure gates

Horrible!

Great

Since they introduced automatic passport reading, ...

Since they introduced automatic passport reading, it's a total chaos with endless queues for both arrivals and departures. The staff is then extremely rude and unfit to handle such a large influx of customers. No international airport in the world is so disorganized.

A small and efficient field. Returning a car to Av...

A small and efficient field. Returning a car to Avis was smooth and efficient. Keys in the safe and we're at Duty Free, expensive but real. A bottle of Gorgio Armenian perfume 103 in Israel for about NIS 300. Campari bottle about 20 . Duty in the country about $ 15. Small espresso sandwich, mozzarella and tomato, plus a small croissant, 10.5. There are charging stations for phones.

Nice and well-organized airport, good service and ...

Nice and well-organized airport, good service and good staff who are there to help and inform you. Good selection of taxi free shops with good prices! A little bit maybe .. we were there Saturday on departure and an incredible amount of people and a lot of queue formation at the street

Excellent Airport

Excellent Airport
Easy and quick to reach. Connecting flights to many international HUBs. Renewed and expanding.

Venice airport is very nice, big, clean. Unfortuna...

Venice airport is very nice, big, clean. Unfortunately the covid made it almost deserted, but I think it's a problem that other sites have. I have seen a lot of internal shops with products stored in boxes and empty shelves, for me, who was used to seeing a lot of life in this airport, it's a little (very) sad to see this situation. I hope everything starts up again as soon as possible.

Not bad place.

Not bad place.
Free internet, ample space and many bars / restaurants.
I like it

Perfect

The airport looks great, well maintained, with var...

The airport looks great, well maintained, with various nice design elements. Some of the lower gate areas aren't of the same quality but still good.
They have bussines lounges both before and after the security checks, although the one before is pretty simple and empty

We were all too tired as we were coming from Brazi...

We were all too tired as we were coming from Brazil and had to endure a 3 hs waiting for the connection in Lisbon. So we could not appreciate the airport too much. In fact we were looking for a decent dinner and a bed. It didn`t impress us anyway to the point of being unforgettable.

Worst airport ever. I ve probable been through 75 ...

Worst airport ever. I ve probable been through 75 - 100 airports and this is the worst. No organization and no one to help. It took us 45 minutes just to find where to check in. And the gates are close to each other with the lines crossing one another - don t even know what line your in. And we ate at a fast food burger place and it took 35 minutes AFTER we waited in line 20 minutes to order to get our over priced lousy food.

Venice is beautiful but man, is it worth it?

Is it possible that there is no parking for an hou...

Is it possible that there is no parking for an hour or two? There are only short or daily parking spaces !! It is a serious disservice to an airport that should instead be distinguished.
They travel often adelescenti guys or maybe you would / should accompany and do not download to the terminal. This is not possible in Venice.

One star is still very very generous!.:we checked ...

One star is still very very generous!.:we checked in early at 5 and just wanted a coffee. Want to the chocolate bar on the ground floor after security. Ordered a croissant and a cappuccino.lady didn't speak any English but that's ok things can be explained but she literally threw my croissant at me grabbed the cup out of my hand just because she didn't explain to me that you had to get the coffee later with the ticket. unimpressed with unprofessional serviice of staff at this airport and in need of a serious review.it leaves a very biitter note with this visit to Venice. Please avoid this bar at all costs!

The airport keeps expanding and improving over the...

The airport keeps expanding and improving over the years, and while there can be a shortage of seats, the check-in and security process is usually painless. Food options are on the expensive side, but of generally good quality. The Marco Polo lounge is one of the best ones around, and very enjoyable (you can purchase entry for 40, or use Priority Pass or other cards)

Very old airport and the arrival hall is very smal...

Very old airport and the arrival hall is very small with severe shortage of passport control officers, I mean you can wait for more than one hour along with 400 other passengers with only 2 or 3 passport control counters open

Arrived from Santorini with Volotea flight at 3.15...

Arrived from Santorini with Volotea flight at 3.15 am, 10 minutes late. Nothing serious, despite the late hour. Too bad then we had to wait for our luggage for an entire hour! Two hours of flight plus one waiting for baggage delivery! Obviously nobody, during the wait, thought to inform the poor travelers about what was going on, given the small air traffic of the moment. A bad and unacceptable service for the third Italian airport. Before thinking about future airport expansions, one should try to make basic services such as baggage handling and delivery efficient.

Everything started great, fast luggage deposit, fa...

Everything started great, fast luggage deposit, fast security, and then.... a huuuuge line for the (non-EU citizen) passport check... we are now 40 minutes in and just passed the midway point. I filmed the line for fun, it took more than 2 minutes... I don't know how they thought that 4 gates were enough for the number of flights scheduled.... If you can, I suggest you fly from another airport...

Year my baggage is lost, after having recovered it...

Year my baggage is lost, after having recovered it behind the rollers, the next day I am contacted for the collection, waiting 2 hours to collect it because the operator was not in the office, bad experience

A large modern airport that is still expanding. He...

A large modern airport that is still expanding. Helpful staff, quick and effective checks, and clear and detailed information to travelers. Ample parking for both short and long stays. A Z.T.C. has recently been established, so if you do not enter the car park you have 7 minutes to leave the airport area. As far as the connections to the city are concerned, there is a lack of a rapid rail link, which however has been partly funded by the CIPE and its inauguration is scheduled for 2026.

We flew in on a Friday and were put in a holding p...

We flew in on a Friday and were put in a holding pattern due to air traffic control for 20mins. Not so bad but we left out the next Friday and we were delayed 35 mins again due to air traffic control and it caused us to miss our connection in Chicago. It was a miserable experience in the Venice airport and we won't be back for a second visit.

Arrived at this airport. The queue for customs con...

Arrived at this airport. The queue for customs control has been moving very slowly and slowly. The luggage area is very beautiful, in the photo floor in this area
It is very convenient that there are automatic machines for selling tickets, but we reinsured and bought after consultation with the window three-day tickets for vaporetto (you can even go to neighboring islands: Murano, Burano, etc.).
The location of the bus stop is convenient, buses often go.

Aeroporto Marco Polo, Airest retail

Aeroporto Marco Polo, Airest retail

3.3