Acura Of Augusta Reviews

Thank you Will. You made my car buying experience so much more enjoyable than it has in the past!

The best service and car buying experience I have EVER had! Marcus, Joey, Bill, Jack, Ashley and Walter were just all a joy to deal with!!! Buying/leasing a car is a stressful experience, but they lifted the stress right off my shoulders!!! Cannot recommend them enough (if I could give a 56,857 star rating they would get it)!!!

Travis helped me get in a car and I didn't even expect it. That's my guy!!!

I had a wonderful car buying experience at Jim Hudson Acura! Ty was super helpful and made sure everything went smoothly. I would recommend him and the dealership to everyone!

Timothy Lamkin was a helpful associate I would recommend this place to buy a car and for him to sell it to you!!

This is my third purchase from this dealership and I have always received the best in customer service. TJ Slyvester was very knowledgeable about the MDX that I purchased. He was very patient and wanted to make sure that all of my questions were answered truthfully.

Tj was an amazing salesman he was friendly and fast I will definitely recommend some friends.

Leighton Chandler he was very respectful, and he answered all my mothers questions and got her exactly what she wanted. I would most definitely recommend him to anyone whose to buy a car

If you need a car Mr.Tj is your go to guy, very humble and will work with you to put you in a car you love. I will be going back in the future for another car thank you so much for the car and keeping a smile on my face.

Travis was an amazing salesman. He was knowledgeable about the car and was willing to work with me on prices. He also was extremely funny and caring.

We recently purchased a used car from acura of Augusta . It was a great experience and our sales person,Jonathan McGuire,was very helpful.love the car and the people!!!

I found the perfect car for my Mom on autotader.com which led me to Acura of Augusta, Gordon Highway. I initially emailed through auto trader to see if the car was available, on a Sunday. Shannon responded promptly at 5:30 am on Monday. We met with Shannon on Monday and purchased the car. She was extremely helpful to Mom by helping her get to know the car. Shannon and Cam, Sales Manager met all of our needs making the deal and correcting a small issue I had with the car. I am very pleased with the experience and expect to work with them in the future.

I had a hassle free stress free experience at Acura, because of my amazing salesman CJ Banks. He was phenomenal from beginning to end and let me be clear it was not a long process he knew what I wanted had it waiting on my and it was in sequence expeditiously! Expeditiously but with the utmost attention to detail listening to my concerns and answering all my questions. The entire staff was so professional courteous and knowledgeable I will highly recommend my friends and family to Jim Hudson Acura for their car purchasing needs. Thank you Mr. Banks for making my latest car purchase so enjoyable. #acuranumber3 #buyingpleasure #acuraluxury #hasslefree #banksforthewin #jimhudson #rdxaspec

TracieMac

Travis was really nice and worked very hard to meet my needs and wants.

TJ Sylvester is awesome! The commercial was hilarious and on point ! Make me want to get a Acura !

Travis Wesley is a great guy and also a respectable person, I came in to see what Acura of Augusta had on the lot...Its amazing when u can walk in a place of business and get good customer service .I also test drive a vehicle when i come back Travis will be the one who sell me a car.....Great Job Travis keep up the good work will be back to see u....

Travis is great. He is very talented and knowledgeable. Thanks for making the new car experience special!

The buy/sell part was fine. Our problem was in the follow up. We had to keep after them for submission of tag docs and a credit that we were due.

TJ WAS AWESOME! Super friendly and down to earth. Very easy to do business with!

A great place if you're looking for a reliable car with great discounts. You will be satisfied with the services offered. They are all family and will assist you in any way possible even after you've purchased your vehicle. Satisfaction guatanteed.

So I definitely recommend these people particularly TJ in sales. They are so easy to deal with and made the buying process simple and smooth. They gave us the numbers we wanted and I got great used vehicle (not an Acura fan) in almost brand new condition with super low miles. Definitely recommend!!!

Travis Wesley one of the best and professional workers I know.Even if you just have a question about a vehicle or equipment about a vehicle he has always prompt to find or give a answer.Just a wonderful young man great worker and very respectful.He is just an excellent sales person all together very humble loyal and mature.It's because of him I will be recommending other people to Malcom Cummingham for their next car search or car purchase!!!!!!!THANKS TRAVIS WESLEY!!!

Timothy Lamkin I appreciate your great customer service..

You should go see Will if you want to have a fun time while buying a car!!

After hearing great things about the Jim Hudson dealerships, I decided to stop by this newly owned Acura lot. Found a car I liked but unfortunately the keys for all vehicles weren t available due to the staff being locked out of the system the entire morning. That was no issue, I asked them to please hold the keys for me until it became available and I was assured that would be the case since it was their fault for not having access to the keys for a test drive or look inside. I received a text from my saleswoman informing me she was holding the keys for me, I made a special trip and arrived back at the dealership within 30 minutes. When I arrived, I saw another couple test driving the car and was a little confused based on the text I received thirty minutes prior. Another salesman grabbed the key off of the desk that was being held for me when the Manager (Sean) told him it was OK to do so. Went inside with my questions & they assured me that since I was there first at 11 AM when their key system was shut down I should have first pick - I proceeded to test drive and inspect the car, it was the one! We sat down to talk numbers, get paperwork started, and got on the phone with my bank to get it all squared away. Unfortunately, the manager Sean came and informed me the car has been purchased. Sean is a liar. I understand car sales is first come first serve, but it is very unfair the way it unfolded considering the circumstances. Had the keys been available to me earlier in the day, it would ve been a done deal and be in my driveway. There was a lack of communication in the business and a lack of honesty. If you are working in customer service & sales, you need to be a person of your words. I will never return to this dealership. However, Jim Hudson Lexus right down the street is owned by the same owners, but it seems they hire a higher caliber of people! Save yourself some time and go see them!

I recently purchased my first Acura vehicle and by far, the experience at Jim Hudson Acura was the most pleasant in all my years of auto purchases. CJ Banks and Ty made the entire process a happy one. They were very willing to work with me on the total purchase price and I felt I received a fair price for the car I chose. All of the staff at this dealership were welcoming and went above and beyond to make this experience a good one. I highly recommend dealing with the Acura dealer!

I had such an amazing experience at Acura of Augusta today. The staff was welcoming and friendly. Donna Osborn sold me a car that went above and beyond what I was expecting. I couldn't be happier with my experience and now I have a reliable, new, safe, car. I would recommend buying a car from Acura of Augusta, you won't regret it!!!

If you have NOT been by to see Will then you are making a huge mistake!! He really knows his stuff and will make sure you get the right vehicle within your price range

Had a couple questions about my new car and Will Rabb helped with every single one of them

Great car dealership. Very honest, everyone that I ran into stopped to speak to me and make sure that I was being taken care of. It's that level of personal care and attention to detail that makes you feel comfortable there. They also have a great place to wait on your car being serviced or washed. The waiting room has free starbucks, water, snacks, wifi, and very comfortable seats. Great place to get a car from.

Coming to Acura of Augusta is one of the best decisions we ever made. Tim and the entire staff are amazing!

Travis Wesley. Is a AMAZING person and was a great service and help. He made sure to try and take care of ALL of my needs. Thank you Travis.

If I had to describe this place in one word, it would be slow. If given two words, incredibly slow. Plan to be here for at least 3 hours for any service.

We had a very positive experience buying from Acura of Augusta. The sales staff were very friendly and I ultimately felt like I got a fair deal on my vehicle.

I had a really great time hanging with Brittany Nelson today, she helped my friend with his purchase of brand a new 2020 Acura MDX. She was amazing . Great custom service!!!

I worked with CJ Banks to purchase my Acura RDX. CJ made my buying experience so much fun. He s very personable and knowledgeable!!

Went here expecting the usual slick sales, tell me what I want to hear and bait/switch me into something I don't really need. Met a guy Terrance and he actually helped me make a smart choice and not only get the just the car I wanted, but rather get what was best for my family. Really appreciated the no pressure honest attitude that went against my expectations.

Terrance A. was so fantastic!!!!!! I hate shopping for cars but he made everything so easy! He's knowledgeable and didn't pressure me too hard. Thank you Terrance!

Will Rabb was amazing! Enjoyed my experience at Acura of Augusta!

Tim was a tremendous help for me while trying to find out some information on a car. I would recommend this dealer to anyone looking for an Acura in the area!

Consistently excellent service! The service department treats you like family. It doesn't get better than that!

I wish I could add a plus to the 5 stars. ACURA of Augusta is in a class by itself, but my salesman Richard is the epitome of first class service. He listened attentively and exhibited exceptional professional courtesy. That s why I m the proud new owner of a 2019 ACURA MDX.

Great people great sales people everything you could ask for in a dealership 5 stars ALL DAY

Had a wonderful experience very nice Salman by the name of Travis

Thankful for TJ Sylvester who is a awesome salesman and he walks you through every step of the way from finding the right vehicle to making sure the sale is complete!

Fantastic, I'm completely blown away by Will and the rest of the staff here!

I truly appreciate Brandon Bush for taking care of me while purchasing my charger. He answered every question and make this process TOO easy. I ll recommend Jim Hudson and Brandon to anyone purchasing a car.

Tj sylvester is a great salesman he's so compasionte and helpful and makes it feel good to pull off the lot in a brand new car.

The entire sales experience with Travis was great!! Travis Wasn t your typical pushy salesman and made me feel comfortable from the start.Travis was polite, respectful , and listened to what I wanted and helped me find exactly what I was looking for.

Will Rabb is a great salesman. I enjoyed my experience.

Thank you once again to Leighton Chandler for assisting me in purchasing my 2019 Nissan Sentra. This was my very first time purchasing a car on my own & as a recent college graduate I was very skeptical & didn't know a lot about the process. He was very helpful & professional the entire time & made me feel that he had my best interest in mind the entire time.

I met Will Rabb a few weeks ago on my first visit to Acura of Augusta. I returned because he was friendly and did not pressure me. He spent a lot of time helping find the right car. Today he helped me get a beautiful Hyundai Santa Fe and my experience was awesome, from start to finish. I will definitely share my experience with friends and family.

Incredibly nice sales people and fast service! Joseph the GM was very helpful.

I worked with CJ Banks and he is a dedicated salesperson. I had plenty of doubts and didn't want to get the car. He gave me the positive outlook that I needed. If you are looking for someone that cares about you and not just a commission go see him. The very stylish and short guy at Jim Hudson Acura!

I could not have gotten better coustomer service , a better sales person , very knowledgeable , polite and professional ! We bought a new RDX - advance that is LOADED with all options except for the luggage rack, which we did not want and got a exceptional cash deal . Bought the extended warranty / service policy at a discounted price also. We are totally satisfied and will be back in the future to by from this dealership and Ken Gregory ( our salesperson ) when it's time for another new ride ! GREG HODGES CAN BE VERY PROUD OF HIS SON'S AS THEY CARRY ON HIS LEGACY !

TJ Sylvester was very kind and so helpful I recommend him to anyone shopping for a new ride at Acura of Augusta!!

Came to Augusta on business saw the dealership on the way to the jobsite swung by and met the coolest salesman I ve ever met, tj Sylvester was amazing I stopped by just to take a look at what you guys had and he had me wanting to buy right now. Not like those other shady creepy car salesmen at the other dealerships that just follow you around he gave me a little bit of space although I didn t purchase after speaking with my wife we will definitely return to see him and purchase our next vehicle from this place.

The service was excellent and timely. I would recommend the service department without question as evident by my driving to Augusta to have my car service from Columbia,SC.

Kenneth B. Weedon

The buying experience was wonderful. Travis was a very knowledgeable salesperson and the atmosphere at the dealership was beyond exceptional.

My experience was pleadanp thanks in no small part to TJ Sylvester. He was able to meet me at my knowledge level and had a tact and warmth not seen in salesmen these days. If you go, ask for him by name.

I really appreciate EVERYTHING Ty Culcough and the Acura family has done to make my purchase of my 2015 Acura ILX a wonderful experience. Ty was very helpful, friendly, and very respectful! I ll definitely will be back when I m ready to upgrade

Highly recommend Jim Hudson Acura. CJ banks in the dales office was very knowledgeable and put no pressure on me towards buying. He showed me all options and helped me get into what I wanted. Everyone was very helpful through the entire process. Very thankful for everyone there and glad to be driving my new Acura

The best car buying experience I have ever had was with Jim Hudson Acura. Ty was super helpful, attentive, and went the extra mile to make this a great experience. The entire staff was welcoming and accommodating. This will forever be my first place to shop when in the market for a new vehicle!

Acura of Augusta in its entirety has earned our loyalty. Travis listened to our needs and presented us with a certified MDX and an offer we couldn't refuse. Travis and the rest of the team at Acura of Augusta get 5/5. We will be back!

Recently I went to Acura of Augusta looking for a new Car. I had a great experience with Terrance. He answered all my questions and helped me figure out what would best fit my needs. He was patient and understanding, and now I don't want to go anywhere else.

Ashley is great to work with to find a car. She is very knowledgeable, professional, and really listens to customers and what their needs are. Thanks Ashley for being so awesome!

Went to see Travis and he blew me away. Go see him for an easy car buying exerience

I recommend everybody to see Leighton Chandler at Acura of Augusta he will get you anything you are looking for
5 Stars

Honestly, I wasn't ready to buy when I visited this place, but Terrance Allen was so kind and friendly. He really helped me understand my options so when I am ready, i know exactly who I'm coming to!

My experience at Jim Hudson Acura was top notch. This was my first experience purchasing a car, and the staff there did what they can to ensure that it was a very enjoyable experience. CJ Banks was my primary point of contact, and he did everything he could to accommodate my family and I during our time there. We came from 2+ hours away to purchase my ILX, and I definitely have no regrets. Thanks guys!

Leighton Chandler is by far the best salesman I came in contact with about a car he was very Helpful and polite keep up the good work
sir.

As an Acura owner, decided to visit this one dealer. Pulled up, after circling 2-3 times around a very congested parking lot. Not one greeting, even from an employee who parked a customer's car in front of my Acura. It's not as if my own Acura blended with the current 2019 models....just nothing as in "care". Went inside, same thing. I went over to service and met with Melissa Davis, she was amazing to work with from months ago when I was attempting to get work done on my Legend. To her and the service dept I give a full 5 stars, on the sales dept....maybe a 3 lol. Mrs. Davis caring enough to give me the quotes requested online showed me the attention to detail I was looking for....this is your Acura dealer if you live in the area!

On my recent visit to Augusta, I went to Acura of Augusta looking for a car to replace my current Honda with. I was immediately greeted with a smile by a representative named Terrance Allen who assisted me during my visit. He was knowledgeable and polite, asking the right questions in order to assist me more. While I did not make a purchase, I have found a location to eventually do so as Terrance made my experience such an outstanding one.

Great prices and service. I purchased long distance and negotiated delivery into purchase price. These guys are very professional and helpful. Very pleased and will return.

My TL's battery and negative wiring went back. They took care of it and thoroughly checked it for any other potential problems. I was happy.

My husband and I and our 2 small children were traveling from Mississippi to South Carolina. The air conditioner in our Acura TL began messing up and we found Acura of Augusta and pulled in. We were greeted by John and Larry, who had just gotten off work but assisted us with diagnosing and fixing our problem and had us back in the road in about an hour with a great attitude and assurance! We have owned several makes and models of vehicles, and by far, Acura has always gone above and beyond in performance and especially in customer service! We appreciate your dedication and efforts to maintain an exceptional reputation, in a time where many customer service industries are lacking!

Being new to Georgia we were so hesitant to trust a new dealership since we had been going to the same dealerships in Maryland forever. I called Acura of Augusta, blindly and asked to speak to a manager for help and was put in the care of Daniel Hodges. Daniel was honest, genuine, kind, accommodating and respectful. He did everything he could to get the car that I wanted and in a timely manner. Jonathan McGuire was our sales consultant who offered wonderful hospitality and care for us. Jonathan went over the vehicle in detail and answered all of our questions. He was knowledgeable, patient and did not pressure us in any way. In finance, Frank Majors was able to beat our USAA bank rate and offer us a better rate with the terms that fit us best. Frank also did not pressure but offered his expertise in a way we felt very comfortable.
Lastly, due to us recently relocating our Insurance company did not properly verify our information to The Motor Vehicle division so there was a delay in getting our license plates. I called Daniel to inquire about our license plates and he did the research, got the appropriate information needed, sent one of his employees to pick up the plates on my behalf and then DELIVERED THEM TO MY DOORSTEP! I would highly recommend this establishment to anyone in need of a vehicle. Our experience blew us away and in the world of increasingly demanding customer service expectations and as prior loyal Mercedes Benz customers, this was impressive. We will never go anywhere else!

Great staff. Very pleasant. Listened to our needs when looking for a family car.

left these guys messages thru their site....they call me at 823am to discuss.....we text back and forth all day..they ask me for a deposit to get in line for a test drive but i am not in that city...JIm kept asking for a deposit ..all i asked in the morning was if truck comes with 2 sets of keys..how easy is it to get me that answer....then i call back the next day speak to a different person ....all day no return call or text ....and he said he would get back to me.....oh well guess contactless deals are just not really what they want to do.....weird dealership

Awesome car buying experience with Cam from Acura of Augusta. He was able to find me the car I wanted. I will most definitely be buying my next car from him!

Travis was amazing. I highly suggest going to see him if you're looking for a car

So, as every American wants, we tried to get a vehicle from other places. We ve had shady salesman before, especially when dealing with used. I came to this car lot and expected to have to defend myself and somehow, get a car. I had the best experience I ve had in my 41 years on this earth!!! Y all every question I had for Mr. Sylvester was answered with PROOF! As an honest working man, I don t have the time or the money to waste and he made sure of that. I was in and out in an hour and now I m happy in my new vehicle!!! If you are in the area, you should stop by because you will truly get the best service !!! Thank you Mr. Sylvester, I will be sending all of my family in friends for your experience!!

This place is Great!!! Travis made sure I got the deal that I was offered and got me in the car I wanted.

Just went and looked around outstanding staff this where I'm buying my next car

They are a great re and the Service Manager Brian did a great job making sure my problems and situations were handled with care! Love my service team! By the way you can have a snack and beverage while you wait! Go TEAM

Great atmosphere. Relaxed buying experience. Ask for Jonathan or Ken!!!