AAA Express Parcels Reviews

Great service and staff is very friendly and helpful

They are efficient, professional and prompt. Their pricing is very reasonable. I highly recommend them for any shipping within the GTA.

Fielding Group Ltd.

Whoever the person is that is posting that AAA Express gave him COVID-19 is a complete liar. Their drivers are using PPE to protect us all. We love AAA Express!! We use them for envelopes to full trailer loads and everything in between. Great drivers and friendly office staff. Pricing is also very reasonable. We will be sure to refer other companies to them to take advantage of their great referral program!!

10/10 recommend this courier. I have taken Aaa with me no matter where i work as a shipper. The flatbed has been a huge help to my company as we are constantly shipping large bundles from one city to the next. The pricing for out of town has been very good to us as well.

EXTREMELY BAD CUSTOMER SERVICE!

I paid for an expensive 4 hour express service for very important documents to be delivered. 6 hours later, no one had even picked up the documents from the origin address. When I called, the attitude was "yeah its late, it is what it is". They had no idea where the driver was or when he will be able to deliver on the promise they made.

I did not even get a single "we are sorry", it was a complete "this is it, take it or leave it" scenario. It is not even snowing or raining, roads ARE clear. I dont get what the problem is.

Very very dissatisfied and will never use this service again. Save yourself some headache and go elsewhere!

I needed an emergency delivery from mississauga to montreal. They were able to deliver it to me in 6 hours. They kept their promise

We use AAA on a daily basis. Friendly staff, good service, customer service is quick and efficient.

They won the 2017 Top Choice Award and that equals to hundreds of great service reviews ! Keep it up and thank you for sharing your passion with your city!

Awesome service and good prices.
I highly recommend these guys.
Even in the worst weather they manage to get my stuff delivered on time.

We have been using AAA express to pick up our parcels for our business for over 2 years. Everyone in the office is a pleasure to deal with. As a business owner its nice to know they can deliver consistent results while saving me time on parcel pick up.

Good service and the drivers are professional and friendly. I want to add that customer service is great. Issues delt with quickly and professionally.

Great company to deal with. Amazing customer service. Great rates.
Ease of tracking shipments online.

AAA has exceptionally friendly staff who are very eager to help and offer a very reliable service.

Been using aaa for over a decade now and i am very pleased with the staff and drivers.

We've been using AAA for years. They make all your courier needs easy and reasonable.

I was employed as well as a customer of AAA Express. The dispatch staff and call takers are polite and do everything to accommodate each customer according to their needs. The drivers are friendly and efficient and that is why even after being fired I still recommend them.

FANTASTIC SERVICE!! Very professional. I called AAA Express with a last minute delivery of some large technical equipment and they responded on site right away to help me out! Their prices are the lowest in the industry while offering the highest level of customer service. The website and online ordering and tracking are fabulous. Great company, great people. I will only use AAA Express to meet my business delivery needs going forward. Just love them!!!

i had the same experience as the others, rude and entitled customer service staff are over talking you when you have an issue. they kind of mess up ten percent of every order, try Powerlink courier, they are cheaper, more polite and easier to deal with.

AAA has a lot of screamers that do CSR duties, makes it hard to get business done

We send sensitive legal documents to lawyers, and we can rely on AAA Express to provide timely delivery with a valid signature and proof of delivery.

Kristin is my girl! She figured it a way to get the service I need to get my stuff ASAP! Always speedy and friendly service! Thank you so much for everything!!

I frequently give aaa many rush orders on short notice and all have been completed to my satisfaction.

Great courier company. I have used a lot of courier companies in my day and can emphatically state that AAA Express is the best. They offer a wide range of delivery time options and vehicles, from cars all the way up to 53 foot trailers. Highly recommend you give them a call.

We have been using AAA Express for years. Always receive professional and punctual service.

Exceeded my expectations, Kristen and her team were extremely polite and helpful. They walked me through the steps needed to get my inventory door to door with ease. I recommend this company, they are professional.

I opened an account with AAA Express right before the holidays and just completed my first order with them using their online ordering system. Getting the pricing info was easy and setting up the account was a breeze with their online application. Every time I spoke with the office staff with questions they had the answers right away.

Super friendly and helpful staff from start to finish! Extremely happy with the service, I will absolutely be using them in the future. Thank you!!!!!

My company just started using aaa in december 2018 and i have been very pleased with the services, the accounting and the customer service team! It has been a very easy set up for me. My staff also loves working with aaa when placing orders.

Very unprofessional, can't accept mistakes of their employees. Bills extra charges for their errors to client. Talks over top of you and won't listen or allow conversation. Run to another carrier folks, don't waste your time here.

This has been a very positive experience for myself. I saw AAA express advertised on the top choice awards website and gave them a call. My account was set up quickly and someone showed me how to use my online account.

Incredibly friendly and helpful employees through dispatch. Walked me through every step I needed to do on my way end. Great service and our parcel reached on time. Thanks AAA Express!

Friendly, professional staff and always ready to help. Service is great. Reliable, on time and efficient. Thank you!

Friendly, professional and reliable service from AAA Express each time I have called on them - from the time of booking until delivery completed.

We are very pleased with the service AAA Express gives us! Great delivery services available and great staff too! Cherry & Clark Roofing Co. Ltd.

Outstanding service. Came right away for an emergency pickup to have it delivered to the customer right away. Excellent customer service. Would recommend them anytime. Weston Valve and Fitting

Timely and professional service. A typical day for me would be sending anywhere from 3-5 van calls and 5-10 truck calls. I also use the flatbed 1-2 times per month and everything has been running smoothly.

Dispatch and Customer services is really amazing. Drivers are professional and on time.

JoTires LOVES AAA Express ! Especially Kristen!!!! Totally using them for all of our JoTires Deliveries

We have been working with AAA for many years now, customer service is helpful. Best and most cost-effective way to ship parcels around the GTA. Highly recommended.

We use AAA for our heavier loads and they do a fantastic job for us,

I drove here but it was difficult to get paid on time and it felt like drivers were second class citizens, it was sometimes ok though, the office lady in charge was super nice. thanks Shirley!

Our company has been using AAA for years and are very pleased with their service and pricing has been exceptional. All around great company to do business with.

Have been using for several years and very happy. Have also refereed and they are happy as well.

Polite and friendly staff. Quick and reliable service with competitive rates. AAA Express is our #1 same day courier. Awesome job guys! We appreciate all your hard work you do for us! 5 Gold stars for all of you. Keep up the awesome service :)

Very friendly service, Monica was able to provide me different options that would fit my budget. Great customer service

Highly recommend AAA Express.
Reliable and very attractive prices.

The Staff is what makes this company so great! They are always accommodating and have great communication. I love that they will always call prior to doing something that is different then what you scheduled.

Website is easy to use to place a pick up and to track deliveries.
If any problems at delivery Customer Service will call while the driver waits. When calling for a pick up your call is answered right away. All the staff are very friendly. Competitive rates. Would recommend. 5 Stars out of 5

I've changed my review as we have just been charged for an error their staff made. In the past they would have happily removed the charge and taken accountability but not now. We have used them for several years but something has changed in their management for them to try to sneakily bill us for an error on their part. Finding a new courier immediately.

I have used the services of AAA Express Parcels for over 2 years. I am very satisfied with there service. Never been any surprises. Customer service is great.

They always come through for us!!!!! We are a printing company based out of toronto and we have been with aaa express for close to a year now

I have been using AAA Express as my primary same day courier company for the past 6 years. I have moved to three different positions within different organizations relating to administrative and facility work.. I have urgent, or rush shipments quite often. AAA Express are always on time, and never late. I wouldn t use any other same day service, especially in the GTA.

I have been a customer at AAA for many years and have never had an issue. The staff there are extremely friendly and helpful, the drivers are always on time and polite. There is no other courier company that is as accomindating as AAA and we will continue to use their services.

I have gotten quotes and services in the past from other companies, but your services are by far the most affordable, and your services are fast.

I absolutely recommend AAA Express. They do the one thing you want from a courier company, They pick up your parcel and deliver it on time. No hassle or excuses just straight up professionalism and competency.

I'm a new customer to AAA Express and I couldn't be happier! Staff is super friendly, knowledgable and helpful and the service was fast and reliable. Love the ability to be able to place my orders with the easy to use online service too. Totally has made my shipping needs a breeze. Thank you AAA Express!

Great company. Online ordering makes everything so easy.

AAA is the best! They make sure every shipment is on time and never had a problem with them. Jotires

My company has been using AAA Express for close to 20 years. Over all great service. Shelia is great.

Great service. Workers were friendly and professional. 5 Stars

Look no further! This is the best courier company in Toronto! Reliable, professional and super friendly. Highly recommend!

I contacted AAA Express Parcels with a very unusual inquiry and was treated with the upmost respect and professionalism.

I would highly recommend them to anyone based on their customer service alone. We need more businesses like this that see the person behind the parcel

I'm a local business and I decided to try a local courier. I have been thoroughly impressed with the services.

I love them to bits!!
They always offer the best service and rates!!

AAA Express has been great! A pleasure to work with. Great customer service.

The experience at AAA Express has been great. Great customer service and friendly atmosphere. Keep up the good work!!

Great courier ! Others may tell which day goods will arrive but only Triple A gives me an exact time. Their staff is pleasant and their drivers professional. I would recommend Triple A to anyone looking for service done right!

Very reliable service and reasonable GTA rates. I highly recommend using AAA Express if you haven't yet.

Very happy customer! I mostly use aaa for my truck work and it has saved me a lot of money using you guys. best rates around town for dangerous goods shipments

I send roughly 10-15 boxes per day with AAA Express across the Greater Toronto Area and i have been using aaa express for 7 years. I discovered AAA when i was receiving a shipment from a client who was using AAA first. I find the service to be great, if i ever had an issue with a delivery it was quickly resolved by customer service. This company has been very fair to me and easy to work with. I appreciate being able to call them on a Saturday when i am in a pinch and need a shipment sent out last minute.

Were a 3pl company that requires blind shipments and aaa express has been able to handle them without any issues. Very reliable and great to work with.

Our company recently switched couriers and we are happy with the service AAA Express provides. Good prices and reliable drivers. Shipments are always delivered on time.

Their website is device friendly and i am able to place orders from anywhere :) customer service is great also. i signed up for aaa in august and i have been super happy

We have been using AAA Express for over 10 years and we find them to be very efficient and economical!

Thank you AAA for helping me in a pinch. Services have been going really well.

We've been using AAA for years. Great Service and great rates:)
Angela - Simkoe Materials Inc.

AAA has been really good to my company over the years!!! We ship alot of 20ft bundles of pipe and we often use the flatbeds!

Always reliable. Always on time. Always AAA.

Thanks to the entire staff for aiding us in our time of need. Most reliable service I have used by FAR.

What more is there to say, keep up the fantastic work.

-John
Operations Manager A1 Cash and Carry

Quick and efficient service that fills all my transport needs!

These people delivered a package to me few days ago. They are very professional and helpful. When I leave a review for a company, know they are good. This is the best courier company in Mississauga and the GTA. A+++++++. Look no further, I highly recommend them.Any negative review you read about them is likely from their competitors or those jealous of their services. This company is by far the best I have ever seen. More responsive than Fedex, DHL and UPS. Very professional and always ready to help.

too many phone calls and excuses, this company has no skill set for this business. i do not recomend

My company has been using AAA for our local services since the last 10 years. AAA is reliable courier and their rates are very reasonable. They are flexible and easy to work with. That is one thing I don't have to worry about.

Awesome GTA prices, especially for hazmat shipment and great customer service team.

Best courier company that I have ever worked with!! All of their drivers have been coming to our office wearing PPE and adhering to physical distancing rules. Staff are always friendly and helpful whenever I call into the office. Drivers are great and their online system to place orders is easy to use. Highly recommend this company if you are looking for a courier that can handle small parcels up to 53' Trailers!!

We have been using AAA Express for all our local pick ups, they are very reliable and their rates are very convenient, we are really happy with their service.

Amazing service. I couldn t be more happier. The AAA Express take every call in very professional matter in very fast speed and the best solution and delivers in record time. Great prices great results. Highly recommend to everybody number one.

AAA Express cannot be beat for their GTA freight rates. The staff is amazing and the shipments are always on time. I recommend AAA for all your GTA shipments

our company Crestlawn creations was underwhelmed with the poor attitude from the drivers. we tossed them after a month of use

Since my experience with AAA Express Parcels Inc was wonderful, I though I should write a review so if anyone is looking for a reliable & cheap courier service, check them out guys. Their customer service is exceptional, the staff who takes the call are friendly, makes me feel like I am their best customer. With AAA Express I can call them anytime after I place my order and they can tell me where the driver is and when my stuff will get picked up or delivered. Also their website is very easy to navigate and its super easy to order online. They are exceptional!!!!!

We have dealt with AAA for the last 10 years. Reliable service at very competitive rates. Web site pickup booking makes scheduling easy.

No matter what time I access their web-site, I get everything done on-line and the delivery goes as scheduled. Great on-line system - saves a lot of phone calls. Their invoices are easy to understand and payment options meet the needs of our business. Thanks AAA Express!!!

Very professional, delivers on time and without damages.
Carlo
Versa Graphics Inc

You can't get better than AAA
Easy online process to schedule requests, reasonable pricing and friendly customer service always willing to help.

We have a delivery driver employed with us...however when he is overbooked we used AAA Express ...they are reliable, inexpensive and great for Direct runs when we are in a pinch...