I did some online research about service providers...

I did some online research about service providers before selecting one. Existing reviews of A2 seemed positive and the price competitive, so I picked them. Everything has lived up to expectations in the roughly four months since and even though I've opted for the lowest level of support, when I recently had a technical question (to do with getting different results from a shell command when run from crontab as opposed to at the shell prompt) the responses to my questions were prompt and showed me how to resolve the problem.