Great Support, Quick response.time. Patient and k...

Great Support, Quick response.time. Patient and knowledgeable.

I had 2 issues in my first 2 days as an A2 customer, simply due to my own inexperience. My first call, on day 1, was answered within 2 minutes and resolved within 5. The second call, on day 2, was about SSL and HTTPS set-up. Rather than wait on hold, I decided to use the call-back feature and left a message. A2 support returned my call about an hour later with answers ready. Also, as promised they immediately sent a follow-up email that had all the info I needed - links to 2 related articles and the plugin I needed to fix my site's security problem.

Thanks!