I had mixed experience when I bought my 2012 Ford ...

I had mixed experience when I bought my 2012 Ford Focus one year ago. My sales representative Kyle Warner was very good. He did not try to sell me something I didn't want and the experience was one of the most pleasant ones I have had in purchasing a used car. The finance guy on the other hand was by far the worst experience I have had. When I passed on the extended warrantee, he simply would not take no for an answer. I had to threaten to walk out before he would relent. I have taken my car in a few times for oil changes and other service and their service group is outstanding, but it took me a long time to get over the high pressure tactics of (one of) their finance guys.