Maurizio Maccanelli

Review of Hilton Mauritius Resort & Spa

Definitely spectacular and well-kept structure.

Definitely spectacular and well-kept structure.

Impeccable cleanliness, I have never found a detail out of place.

Sore points the food of anything but excellent quality, a great breakfast, but dinner ... Definitely what you would expect from a 5 star!
Also the prices of the drinks have left me perplexed, I can understand that we are in a Hilton, but I just can't justify the prices ... Paying a mojito 390 rupees (the equivalent of CHF 11 or 10) I find it inconceivable! Or a normal beer 200 rupees, when out at the restaurant you can find it from 50 to 100 ... I just can't understand why! Not to mention the cost of wine at the restaurant ...

The last pearl is the obligation for men to wear long trousers at dinner, even at the buffet! Yes, to go and get food it seems you have to have long pants to be up to it ... In a hotel by the sea, imposing this dress code on everyone seems ridiculous to me! In fact, I didn't have them with me and I had to go and buy them at the nearby shopping center ...

The rating is 4 stars considering that we had found an offer on secretescape at a bargain price, at the usual rate it would be 3!

11.11.2019 - Response

It will also be indicated on your website, but it was not mentioned in the booking confirmation so I was not required to know the dress code. Secondly, the thing remains ridiculous and I don't think that those who have to respect a dress code all year round at work are happy to have to respect it even at the sea to serve themselves at the buffet ...!

The prices will be in line with the 5 stars, but remain out of proportion to the cost of living on the island ... people are not stupid at all and in fact the bars were always half you want, coincidences? Catering and bars should be a service, not an excuse to pluck patrons!