Gokul Krishnamoorthy

Review of Retaj Al Rayyan Hotel

Room was spacious. We hasd sea view. Cleanliness n...

Room was spacious. We hasd sea view. Cleanliness needs improvement. There was little mould in between the tiles in the bathroom. Tiles were chipped. Some stains in the carpet, wallpaper. Torn at some places. We were 2 adults and 2 children staying in the room. There was only 2 towels. Since checking in was asking for more towels. Kept getting same answer - only two towels allowed per room. After me throwing a fit they provided one more towel. Demanded to speak to Manager, no one came back. I informed reception, on the phone etc. Very disappointed with this.
Next swimming pool was small, again no towels there. No person was there near the pools, had to go to reception and ask for it and again I saw a lot of hesitation in providing towels. After 30mins got some towels. There is something seriously wrong with this.
Breakfast was served in conference room, due to Ramadan. Limited items, but tasted good. We ordered room service which again was good.
I would have rated it 3 or 4 star if not for the problems mentioned.