Lucuba Brown

Review of DoubleTree Hilton Denver

Clean. But I will not return to this hotel for 2 r...

Clean. But I will not return to this hotel for 2 reasons:
1) Extremely bad internet connection. Slow, disconnecting every half an hour.
2) When I booked, I asked them on their website (the support chat popped up) if they have microwaves in the rooms. It was important for me because I had some frozen food with me and was looking for microwave to warm it up. They said that they definitely have. Guess what? No microwaves and never had them. Nobody is responsible for disinformation. Reception clerk is just surprised and sent me to the restaurant kitchen to look for microwave that "is located behind a black and white picture". Imagine the reaction of the restaurant staff and eating guests! Awful.