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PREDATOR SHAPOUR

3 years ago

Let me start by saying this hotel almost ruined my...

Let me start by saying this hotel almost ruined my family vacation. I booked online at pricline paid nearly a thousand dollars up front, arrived noone helped with baggage had to load up my whole family's luggage after driving 5 and a half hours from Glendale Arizona! Then only to find hidden charges they charge 15$ a night for parking! After 4 nights thst is another $60 on top for parking they own. Then get to the room whole room smelled like feet and homeless were there,this is the Hilton they put me on the 3 Rd floor all the way at the end of the hallway. Pulling this huge baggag carrier because the bellhop called out that night to find the room small and extremely smelly, a vue of dead flowers, was supposed to be a vue of the pool afterabout midnight after trying to figure out where I went wrong doing this deal, I called to cancel the rest of the stay they then told me had to call pricline so after all that they didn't discount or refund me any of the one night of my stay charged me 230$ plus 15$, and I had no wi fi the whole time I was there took me 2 hours to sign up for Hilton honors which is a joke after I did all that the wifi find was so week it wouldn't stay connected , don't stay here place is bad, it's nice downstairs but the rooms are crappy and small I will tell everyone my experience, I had to rebook an air b and b and had a terrific time exactly after I left this place , Paris Hilton should be ashamed this place is a rat nest. My kid was crying because it was so freaking bad I'm like come on. On top of it after speaking with the downstairs they said to talk to the managment
In the morning then went down at 9 am to find out the manager is in a meeting for the next hour and a half which was probably a lie, then I carried all by baggage back down the hallway for my family because again no bellhop and checked out, I feel I should tell everyone that this place in precisely represented by Paris Hilton drunk used and abused with too much money
And overpriced. Never again brother.

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