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Mathew Carey

4 years ago

Slightly short of a five star hotel. Our biggest i...

Slightly short of a five star hotel. Our biggest issue was being moved into 4 different rooms, due to multiple issues (plug sockets not working, aircon issues etc.). Note that the aircon in ALL of the junior suites is not sufficient. One room wouldn't go below 30c, and another two suites wouldn't go below 26c. We settled with a fan. This is clearly a known issue, as we searched and found similar reviews complaining of the same issue. I am surprised that they were surprised! Other than our awful experience with the rooms, the hotel location, beach, spa, and restaurants were nice.

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