Vynessa Nem

Review of Hilton Hotel Fort Worth

Booked adjoining rooms for me/my husband and my 9 ...

Booked adjoining rooms for me/my husband and my 9 month old and 4 year old and found out upon arrival none available even though the reservation folks I spoke to that morning told me it was not a problem. It was aweful explaining to my 4 year old why our room was no longer available and we had to leave. Staff was less than sympathetic other than the very nice concierge who conveyed his disconcern over the issue. So disappointing.