I have rented seasonal dock space at Safe Harbor C...

I have rented seasonal dock space at Safe Harbor Cowessett (RI) for the past several years, very satisfied. However, I am--to the say the least---very disappointed in the lack of compassion from Safe Harbor Wickford (RI) regarding a situation that is preventing me from using my already-paid-up slip this summer. As I was sailing north to RI in late May, my rudder was damaged beyond repair (long story). I called SHW and told them I would be delayed, and I called several times with updates. One and a half months later, I am still waiting for a new rudder to be fabricate, and. the repair yard I'm in told me that it may take a few more months. I finally told SHW that I will probably not be able to get there at all, as my boat is still disabled and I cannot move her without a rudder, and I asked whether they would give me a (partial) refund of the 8 1/2 K I have already paid them for this slip. Anders was sympathetic, but Larry, who runs the show, was not. The contract stipulates that there are no refunds unless certain conditions are met, and I understand that they need to protect their interest, but I would expect some compassion given my situation over which I have no control. So meanwhile, I have not only lost 8 1/2 K, but I am also paying fees to the yard where I am stuck in North Carolina. SHW gets zero stars from me, although Google require me to post at least one star.