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I used to enjoy staying in Hyatt, but the last sta...

I used to enjoy staying in Hyatt, but the last stay wasn't as good due to several things: 1) There was a fly in the room and when I asked to be moved, the housekeeper insisted I should just stay in my room. 2) my next door neighbour seems to had a late night party and had made some noises in the middle of the night. This lasted for about an hour and eventually stopped after I complained to the front desk. I told them I don't need them to call me back, just sort out the noise, but the manager thought it was a good idea to call me back at 1 to apologise. 3) there is a construction work happening in front of the hotel, nd oddly, they seems to continue pass 9pm. Appreciate that points 2 and 3 may not be fully within the Hotel's controls, but overall it contributed to the less pleasurable stay.

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