Annie Nord

Review of Kevin Rathbun's Steak

I rarely leave a poor review. I always email the r...

I rarely leave a poor review. I always email the restaurant and explain my disappointment. This is the second time I have emailed Kevin Rathbun's Steak after a less than satisfactory experience, and no response. On November 15th we had an early reservation. Kevin Rathbun Steak was half full. Our service was attentive, We ordered 2 Steak Dianes and the sauce was hot and the steaks were cold. Our server said he would "warm them up". He apologized. He gave us an additional side which was served room temp, not hot. We will not return to Kevin Rathbun Steak. My opinion is that business is so good they don't care if a customer's experience is less than satisfactory.