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Rob Hill

3 years ago

This review is for both sales and the service depa...

This review is for both sales and the service department. First let me say, sales associate Zoran Bosiljkic was a real pleasure to deal with. For the first time in my life, I actually enjoyed my car buying experience. I went in there without much knowledge about Land Rover and Zoran was able to listen to my needs and steer me towards the perfect low miles 2018 Range Rover that checked all the boxes, and was a great price with no haggling.
Fast forward 36hrs later, and the car had a small software SNAFU. Despite being fully booked and no loaners, (and despite my grumpy attitude) Eric Tyukalo in service put up with me, and somehow got my car on the schedule and even managed to have a loaner waiting for me before I arrived- all in under 30 minutes notice. When I picked up my SUV the issue was fixed, my car had been cleaned inside and out, and Eric was even able to get a software add-on I wanted installed. It's customer service like this that will keep me a customer of this dealer for all my future car purchases. Thanks again Zoran and Eric.

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