The service was terrible. I have travel my whole l...

The service was terrible. I have travel my whole life and this was most first time in New Hampshire. The landscape was beautiful but that could not make up for the employees.

There was a cleaning women named Cynthia who asked my daughter not to do something (in a very rude tone) and my daughter apologized and that was that. Cynthia then started talking to other guest sitting around the pool saying how dumb of a girl my daughter was. I immediately say "excuse me that is my daughter you are talking about." With Cynthia luckily gracing me with an eye roll and already being annoyed with the stuff I say "You shouldn't talk about guest to other guest." Which lead her to call security on me. You may think I caused a ruckus but speaking it was just my family and an older couple by the pool.

I went to the front desk and they seem to really care. I then headed up stairs to get ready for my nieces wedding. When I saw my children I asked what they did to Cynthia (since I was told that a manager was heading down there to speak with her right away) they told me that a security guard was the only staff that came and he just watched them swim. The next day walking by the pool I saw her picking up towels once again so I am sure they just let that go after I walked away seeming please.

The wedding was beautiful but once again the staff had to kill some fun. My friend from France who is 36 years old did not bring her passport to the wedding because who was expected to be carded at a wedding. They made her take a shuttle back to her off site hotel in order to have a glass of wine. I was shocked. Even the wedding planner was on the bartenders side.

My salmon was under cooked at lunch one day, the oysters were not good (surprising that Chicago had better ones then New England) and my two 20 year old sons got food poisoning from the lobster.

If they want to be an up scale resort they should be treating their guest like they are at an up scale resort.