We filed an extension in April at the Dawsonville,...

We filed an extension in April at the Dawsonville, Georgia and we are now told the office LOST our file! All our documents are gone. EVERYTHING. We went to the Thompson Bridge location to attempt to finish filing our taxes and when we walked in an employee was on the phone with someone explaining to them they LOST her file as well. We maxed out our charitable giving etc. and they lost our receipts. AND this is a common problem apparently!!!!!