My wife and I had our wedding at the Mount Washing...

My wife and I had our wedding at the Mount Washington and it was an amazing venue. As stressful as a wedding can be, Marjorie really did a nice job of making it feel special for us and she went above and beyond to fix the bumps along the way. All in all, the service was outstanding and the staff is truly something at this place. Everyone is warm and jumps in to make your stay extra special. We even got some complimentary hot chocolate just relaxing in the conservatory!

The only thing that really had sent stress levels soaring was this place can't seem to figure out room reservations. From the onset, the room blocks were never right, the rooms people had reserved were unavailable, some of the rooms were in disrepair (one had the ceiling fallen in). None of our wedding party had rooms upon check-in since the staff were checking in normal guests into the wedding blocks.

Another thing I thought odd was we were contractually required to rent out the rooms above the ballroom. Makes sense with the noise, but we didn't understand why the Friday night wedding wasn't bound by the same. Instead we got to listen to their party all night and the after party in the hallway as they were apparently on the same floor.

We had a little hiccup with our massages on our first go around. They just weren't good. But Marjorie heard our review and wouldn't have it. She personally set us up with the right people and comped the most amazing massages we've had all year at the spa. Total redemption!

Would I do it all over again, 100%. The actual wedding side of it was amazing. This venue takes your breath away. The rooms were just a headache that seems trivial for a place of this size and prestige to have this many issues with .