Easily the worst experience I've ever had at a Dou...

Easily the worst experience I've ever had at a Double Tree. When we checked in around 4 PM (the room was supposed to be ready at 3), the front desk told us our room wasn't ready and that it would be another 30-45 minutes. We were given $20 in credit for the mini restaurant and convenient store in the lobby, so that's nice enough. Tried to get some coffee, and were told that if we didn't spend at least $10 at a time, we wouldn't receive change. Not wanting to spend $10 on a cup of coffee, we saved the credit until dinner. It took two more trips to the front desk for an update on the room and over an hour and a half for the front desk to tell us that if we would be willing to switch rooms, we could have a room immediately. Would have been nice to know that when we checked in... instead we were left sitting in the lobby with all of our luggage with at least two other groups that had each been waiting 3 hours. Got to the room, the bathroom was still wet on the floor and countertop, the carpet was sticky, the window was incredibly dirty, the a/c smelled like hair got stuck in a blow dryer (my fiance actually turned it off because she was worried it'd catch fire) and no fridge in the room. For $180 per night, I expect a little nicer from Double Tree. Decided to check out the amenities. Pool area: nearly slipped various times on the unreasonably slick tile used for the entire pool room, not very inclined to swim anyways due to the dead bugs and bandaids floating in the water, and no way to relax in the sauna with my fiance due to the gender separated sauna rooms. Ok, let's check out the fitness center: essentially setup in an extra hotel room, barely had enough weights to make up a full rack, and the majority of the room was taken up by the excessive treadmills and ellipticals. Awesome. Alright, well let's get some drinks at the restaurant downstairs. Sat down and wasnt served for a few minutes while the staff chatted behind the bar, so I walked up to the bar to get a menu and order drinks. Bartender explained that more than half the menu(draft beers, 12 of the 16 mixed drinks, and all entrees) weren't available. Ordered a couple drinks and an appetizer-once the drinks and appetizer arrived, had to chase down a server to get silverware and napkins. These are BASIC expectations for any restaurant. At this point, we're counting down the hours until we can leave. Used to love staying at Double Trees, won't be making this mistake again.