I RECENTLY STAYED AT THIS DOUBLE TREE HOTEL DURING...

I RECENTLY STAYED AT THIS DOUBLE TREE HOTEL DURING A KNOW HOLIDAY 420.I PAID THIRD PARTY (PRICELINE). MY ROOM WAS DIRECTLY ACROSS FROM THE FRONT DESK AND NEXT TO THE OFFICE ROOM 105 TO BE EXACT. I RECEIVED A LETTER STATING SMOKING WAS PROHIBITED WHEN I CHECKED IN.I MUST ADD THAT IM PREGNANT AND I DEFIANTLY DONT SMOKE (ANYTHING) HOWEVER I EVEN MAINTAIN THE ROOM BY BEING ECO FRIENDLY AND DIDNT REQUIRE SERVICE OR FRESH TOWLES. I CHECKED OUT ON 4-20-15!!!!! WELL HERE COMES THE HOOK I WAS CHARGED 200$ FOR SMOKING IN THE ROOM WHICH I KNOW FOR A FACT I DIDNT. OF COURSE I HAVE NO PICS FOR PROOF BUT HOW COULD I??? I CALLED AND SPOKE WITH THE ACCOUNTING SPECIALIST KAREN SHUPERT AND SHE WAS RUDER THAN RUDE AS SOON AS I TOLD HER MY ISSUE, I MUST ADD I DID GET A LITTLE EXCITED ONLY BECAUSE I KNEW THESE CHARGES WAS FALSE. SHE DID AGREE TO REVERSE THE CHARGES AND SHE DID BUT HER TONE AND ATTITUDE RUBBED ME ALL WRONG SHE BASICALLY TOLD ME IF I DIDNT CALM DOWN SHE WASNT GOING TO DO ANYTHING ABOUT IT. OK SO I CONTINUED TO JUST SAY THANK YOU ,THANK YOU AND HAVE A GOOD DAY. I WOULD LIKE TO KNOW DID ANY ONE ELSE GET CHARGED FOR (SMOKING) KNOWING THEY DIDNT SMOKE IN THE ROOM. IS IT BECAUSE OF THE HOLIDAY THEY FELT IT WAS POSSIBLE TO GET AWAY WITH IT. I THINK IT IS A INSIDE SCAM AND SHES THE HEAD HUNCHO... THE HOTEL IT SELF WAS GREAT IT WAS MORE SO OF THE AFTER AFFECT IN MY ACCOUNT THAT WAS UNPLEASANT... HILTON MUST DO BETTER.