Jose Moreno

Review of Cerritos Nissan

The service department was excellent and so was th...

The service department was excellent and so was the finance department, especially Nathan. But, the service department couldn't believe that I was sold a vehicle with old tires and that only 2 were replaced when all 4 tires needed replacement. Jacob said he was going to speak to management about changing the other 2 tires. It's been 8 days and no one has returned my call . it's very disappointing. 12-5-19 Thank you for your concern and reply to my posting. I took your advise and called your customer relations manager on 12-2-19 at 1:44pm, I left a message and again called on 12-3-19 at 2:42pm I left a message again for Karen to return my call. As of today, she has not return my call.