Jasmin Akers

Review of Novant Health - FOrsyth Medica...

Last September I was having a miscarriage and went...

Last September I was having a miscarriage and went to ER because I was bleeding through a pad every hour, which is not good. The front desk was a bit rude and almost screwed up my insurance which could ve cost me almost 4,000 if we hadn t of fixed it. And the doctor, nurse and my cnas were very very nice. Even when I was at my worst and started shaking uncontrollably because I had to be catheterized (never had it before) and hyperventilated , she was very nice and talked me through the whole thing. I got a warm blanket too which helped when all my tests were done. The wait wasn t so bad, only 5 hours in total and no wait time in the lobby. Just the front desk needs better customer service training. No smiles were given and it made me feel unwelcomed.