Melissa Murbach Review of AYANA Resort and Spa Bali and ...
My husband and I stayed at RIMBA for our anniversa...
My husband and I stayed at RIMBA for our anniversary vacation. I have a TON of complaints about this place. I do not recommend it because:
- PRICE - it s expensive to book your stay here, and to top it off the food is expensive (and you have to pay every time you eat/drink ANYTHING).
- Food is DISGUSTING EVERYWHERE except the Mexican at Unique and steaks at Dava
- Food menus online inaccurate - example is Forest Bar...my husband and I went to Forest Bar for lunch based on the online menu yet when we arrived, it was a completely different menu. The bartender said they changed the menu 5 months ago...so why not update it online?
- Swim Up Bar - stopped serving drinks and food at 5:30pm (which was earlier than the normal time they close...but the normal time is still very early!)
- Pools are dirty - sides and floors - needs to be cleaned/scrubbed!!!
- Rooms are dead silent - can hear absolutely EVERYTHING around you - people walking, talking, screaming, etc
- Kids in bar area and hot tub SPLASHING when the sign literally says no splashing .....why are kids even in that area anyway?
- Hotel is far away from everything around us. Can t just walk off and be close to other food options
- Broken tiles in the pool - DANGEROUS!! Can cut someone s feet up!
- Not enough seats at BOTH hotels near the pools. We ALWAYS had to wait for an open seat or be turned away.
- Can t go on beach/in water...I get it, they can t control the tide, but still sucked to be beach front and not go in the ocean
- Poorly designed shower - slippery bottom, drain right under shower head where we are supposed to stand, my husband slid and sliced his toes open on the drain
- Kid threw up at Sami Sami and staff had to be reminded to clean it up
The list could go on, but these are the huge ones for us. If someone told me all of this before we booked this vacation, I would have stayed FAR AWAY.

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