On Oct 9, 2020, I had Club Fleet Assoc, DANIEL BRO...

On Oct 9, 2020, I had Club Fleet Assoc, DANIEL BROCHU, come to my home for battery replacement. I don't know which AAA ofc he came from, but I wanted to make sure and acknowledge him.
First, I thanked him for wearing a mask as I am immune-compromised. He was friendly, warm, extremely knowledgeable & willing to talk about any/everything having to do with my battery (which was the reason for my call). This was not my first bout with my battery dying since the Spring and Covid pandemic, but this time, with many tries, it just wouldn't hold the charge. I opted for a new battery which he had on the truck. As he was getting the new battery for me, he offered to correctly fill my tires for me from his truck, saving me a ton of time with my mini compressor and my 73 yr old back. As work progressed, he told me about a 'battery tender' that AAA now sells & how much he loved the solar one for his own car. I can't tell you how much that info helped me especially with Winter heading our way in a few months. At the end, he gave me all the literature on my new battery, explained it to me as well, and as he drove off, I thought what an extraordinary employee AAA had in Daniel Brachu. He deserves much recognition for a job well done. Please acknowledge him and also place this review into his personnel file. Thank you, AAA, and thank you, Daniel Brochu; you made my stressed out day a pure pleasure!
~~Jennifer Dickinson, Henrico, Va.