The hotel did not honor our 3 reservations which i...

The hotel did not honor our 3 reservations which included the need for a specific handicap room with adjoining room. We were told we would have our needs met by Mary (reservation manager) yet after driving 3 hours and arriving on Dec 23rd with my 92yo father in law (Dr W C Dement) and 60 yo sister in Law in a wheelchair they were not able to accommodate our needs and then proceeded to call the sheriffs to have us leave when we started to raise our voice with our unhappiness. My sons birthday (24th) was ruined and so was our Christmas. My husband and I have stayed there in the past for medical conferences, but we will not be going back. So unprofessional and the hotel clerks were very unsympathetic with our situation. I would not recommend this resort if you have any special needs.