The beavertail was good, but the customer service ...

The beavertail was good, but the customer service could use some work. The procedure to order is a bit complicated as you order at the grill then walk an index card over. Neither staff member was friendly and we waited over 20 minutes for two beavertails. When they were ready, the girl yelled out order and dropped the beavertails on the counter. I have found beavertail stands in Ottawa to have some of the best customer service, so this was a little surprising / disappointing.