I booked this hotel online and one of the main rea...

I booked this hotel online and one of the main reasons was because the website said "24 hour airport shuttle". (I had a 6:30am flight the next day with 2 small children and that was super convenient.)
I called to reserve my shuttle for the early morning flight, and was told they didn't do shuttles on the weekend. I was very irritated and said, "Your website says "24 hour shuttle, that's the main reason I booked with you. You should make sure people know there isn't a shuttle on the weekend!"
I was answered with, "Well, we only have one driver. We're looking for another driver to hire. I can't work my one driver 7 days a week."
As if it were MY fault they were understaffed. I had to call and pay for airport transportation. I could've found a different hotel that did actual 24 hr airport shuttle like the website said. I also reserved a 2 queen bed, only got one king (not too big of a deal, we all just slept in one bed.) They were also doing construction (also not mentioned online) and started early in the morning with loud, irritating noise. Overall, not very satisfied with this hotel.