The hotel staff were not friendly and the room was...

The hotel staff were not friendly and the room was incredibly rundown. We have stayed at Le Germain in Toronto and had quite high expectations that the experience would be similar but it was anything but not. Not to mention that the Parking lot is before the hotel on a one way, we were forced to go through an alley where there were a bunch of junkies. I guess that's normal for DT. The hotel is fair but our expectations were not met and that's the reason for the 2/5 stars.