Steve Hann

Review of Holiday Inn Express Marble Fal...

Should have been a 5 Star but we came back at 11:3...

Should have been a 5 Star but we came back at 11:30 pm, no one had cleaned our room, no towels, trash baskets full, etc,. but biggest problem, NO ONE at the desk so no way to correct problems. Also, a little concerning to arrive at Hotel with NO Security nor Staff on Duty. Shame on them. After we had breakfast we went to our room only to find our keys no longer worked. Here for three more days, hope it gets better. Attitude no so great either. Wish they had A ZERO STAR Rating.