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LaToya Allen

3 years ago

Unfortunately, my experience at Kevin Rathbun Stea...

Unfortunately, my experience at Kevin Rathbun Steak was mediocre at best. I do believe giving credit where credit is due, so let me start off with the positives. Reservations were easy to make, and the ambiance, the host staff, & the wait staff were amazing!!! The dim lighting and peaceful atmosphere were the perfect setting for our 4th anniversary dinner. After wanting to change our reserved seating preference, the host staff were quickly accommodating with no questions asked. Our waitress was very attentive and even offered us a free dessert to celebrate our anniversary! Nice touch!

However, when it came to our food & [non- alcoholic] drinks, we were a lot less impressed. The bread that was served was not warm. We ordered an appetizer of Japanese BBQ Wagyu Short Rib Skewers that did not suite our tastes buds so we returned it. My husband ordered a Shirley Temple, which was watery (& all the refills that followed). My husband also ordered the KRS Prime Burger (which he actually enjoyed) and the Parmesan Fries, which he said were also not warm. I ordered the 10oz Ribeye (my favorite cut of steak) & the Seasonal Mushrooms (my absolute favorite vegetables). The ribeye was perfectly cooked on the inside, but the outside was ridiculously over charred... literally black. So much so that I could not eat more than 2 bites. Additionally, the mushrooms were bland and flavorless. Needless to say, I was HIGHLY disappointed!!! We don't believe in keep sending food back. So essentially, with tip added, we ended up paying over $100 for a delicious burger and some good water with lemon...& still had to stop for food on the way home. :-(

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