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We had looked at other SUVs and had gone through t...

We had looked at other SUVs and had gone through the finance process at two dealerships. Both just did not meet our criteria, so we decided to visit Norman Frede. The dealership has been in this area for 47 years, and their name is on a ton of cars locally! My husband does not like a "high pressure" sales person. Edgar greeted us and when we described our needs (low mileage, late model, and great price), he showed us a 2012 Equinox with 20K miles! We loved it and he said it had literally arrived the day before. It had LOW mileage and looked like a 2015. I am the lucky one (the wife) to get to drive it!! Edgar promised financing to meet our needs (under $200/month note). The finance person was great, and we traded in my car and put money down. This SUV has so much on it: navigation system, bluetooth handsfree telephone (OnStar), picture to aid in backing up, etc. We were truly astounded that we got such a beautiful car. The total experience was fantastic, including Edgar, the finance man and the manager of the dealership. Edgar helped start the OnStar, showed us the immaculate engine, and the ample storage space behind the back seats. Side air bags were crucial since we have grandchildren. We are very thankful to them for going the extra mile, and would recommend Norman Frede for a great deal and excellent customer service.

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