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Mark McLennan

3 years ago

I am not an incredibly picky traveler but I like t...

I am not an incredibly picky traveler but I like to stay in nice places and have a good time when I can - the Germain is a great place to just... be, but the staff are what made a decent weekend into a fantastic weekend! Not only is everyone is crisply professional they are very pleasant to interact with - they accommodated an early check-in without a hint if trouble, I know that this is not something that can be counted on but the fact they could make it work for me, really helped me out, ditto hanging onto the room for a couple extra hours before my flight out.
I really can't believe they include such a great breakfast, I would usually skip the hotel breakfast and go somewhere more interesting but this one is pretty darn good, beautiful room, pretty good food, OK coffee - but fantastic service; you are getting the breakfast for free, TIP YOUR SERVER!
It used to be that if all the hotel in DT YYC were priced the same I would chose the Palliser, this weekend has changed that - Germain is now my default choice.

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