chase goodwin

Review of Los Angeles Marriott Burbank A...

I have stayed in several Marriott Hotels and this ...

I have stayed in several Marriott Hotels and this is by far the worst experience I have ever had at one. The first thing that happened was the valet staff were more concerned about me moving my car in 15 min than welcoming me to the hotel and assisting me with check in. The only reason I am giving the hotel 2 stars instead of 1 star is because the front desk staff were so helpful and polite throughout my stay. The room and building was clearly out of date and needs updating (besides the pool and bar area). The TV we had was not HDMI compatible, and I was told other rooms were, but my room wasn't. Also, the cable continuously went in and out. There was an absolutely disgusting smell coming from the bathroom sink that made the entire room smell like mold/sewage. I had to keep the bathroom door closed to prevent the pungent smell from protruding through the rest of the room. I have stayed at so many Marriott hotels and I have always had above average experience, this was extremely disappointing.