Room was clean and good, but room service and atti...

Room was clean and good, but room service and attitude of staff were unbelievably terrible. I asked a glass of beer as room service. Initially it says 10-15 mins. After 20 mins I called again as a reminder and they are forgetting the order. After a call, they come back to me and said they don t have the kind of beer and suggested other kinds. Eventually it is 90 mins later after my call, when finally I received a beer until when I don t wanted to drink it any longer. They never apologize for a delay and kept to be rude. I don t think they appreciate to future repeated visit of guests.