K

Kathy Baker
Review of Daiker's Inn

3 years ago

There on a very busy night - that was not the prob...

There on a very busy night - that was not the problem! Drinks ordered - took awhile, okay, but what was ordered vs. what was received not the same. Alerted waitress, who was too young to drink and didn t have a clue, waited for other waitress, when she finally got there agreed it was not the right thing and would be replaced. Because of time we got there, could only order off late night menu - not a problem. Pizza ordered. Still waiting for drink replacement. Did not drink what was delivered as it was not what I ordered or anything I wanted (red wine delivered - vodka cranberry ordered). Waited for meal, when pizza and other items delivered, pizza was cooked well in some areas and doughy in others but tasty. Still waiting for drink replacement, second drink delivered to husband. Meal almost done, waitress comes back - your drink will be done in just a minute. Dinner completed. Drink delivered - one sip - TERRIBLE! When bill was finally received, we paid with our debit card. Noticed bill was different than more $$$$ charged to card! Yes folks, they upcharge you for the pleasure of using your card. Asked to speak to manager who was sent over to talk to us and was loaded with an attitude and claimed he knew nothing. Asked about bill difference and he was rude indicating it was on all menus and posted all over the place. It was not on our menu, which we shared and he stated - well it s on all of them except the late night one, but it s all over the place inside posted. NOT. Didn t want to know about drink, well we didn t charge you for it! No, but you did charge me for what I ordered and was terrible. Manager only willing to argue. Couldn t even refund the $4 drink. Wanted to know what we wanted him to do, it was busy, and we just needed to understand. He also told us that all the gas stations charge an upcharge for using g a card - nope, the ones I go to give a discount for me being a frequent customer and using my card. When we walked out, we were looking for the upcharge notices all over - it s outside about 8 feet in the air in very small print on the corner of the building - but yes it is posted outside! Must be making a fortune on upcharge! Needless to say - our first experience is memorable and we won t be supporting again. Manager needs communication trading with his staff as he said he didn t even know why he was sent to our table and was completely disrespectful. Didn t know & didn t want to know!

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