Ashley Jackson

Review of The Westin William Penn Hotel

I heard and read wonderful things about this hotel...

I heard and read wonderful things about this hotel, and was sorely disappointed at times. While our room was beautiful, our bed was comfortable, and everything was clean, the shower wasn't working, there was no where to park (we were essentially forced to valet our car as there were no other parking options), and we attempted to order room service (a piece of cake and two drinks) and that took almost an hour, after we managed to get a hold of someone after trying for 20 minutes, the man showed up and then left with no reasoning only to come back 10 minutes later. All in all, an underwhelming experience from what we had hoped would be an amazing hotel.